Unable to set new owner on user. The media is write protected


  1. Posts : 87
    Windows 10
       #1

    Unable to set new owner on user. The media is write protected


    Hi
    I had to reset Windows 10 due to a ransom ware attack. I mounted my backup using Aomei Backupper. I can view everything but my User files. When I select my User files I get the message: You don't currently have permission to access this folder. When I try to set permissions I end up with the message: Unable to set new owner on user. The media is write protected. I sure would appreciate some help on this.
      My Computer


  2. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #2

    Hi there. Is this an MS or local account? Is this an Administrative account with rights?

    Did you do everything that's laid out in this tutorial?: Change Owner of File, Folder, Drive, or Registry Key in Windows 10 Security System Tutorials
      My Computers

  3. NavyLCDR's Avatar
    Posts : 15,508
    Windows 10 Pro
       #3

    I don't know about Aomei, but in Macrium Reflect there is a check box to Allow access to restricted folders. If Aomei has something like that, make sure to check it.

    Unable to set new owner on user. The media is write protected-capture.jpg
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  4. Posts : 87
    Windows 10
    Thread Starter
       #4

    I hate to admit it but I totally messed up in the beginning. When I couldn't open the mounted image I dragged it over to my desktop and lost many of my important files in the process. In the process this also left my mounted user file blank. I feel horrible but I learned a lesson. Thanks for trying to help.
      My Computer


  5. Posts : 5,834
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #5

    Do you have a backup copy of your important files? If not, you may be able to move those folders elsewhere to open later.
      My Computers


  6. Posts : 87
    Windows 10
    Thread Starter
       #6

    All my current folders were on that system backup. I do have these files on a previous hard drive, which I plan to transfer over, but they are over a year old. In the future I will backup my user files separately.
    Thanks for your input.
      My Computer

  7. f14tomcat's Avatar
    Posts : 53,072
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #7

    theweav said:
    Hi
    I had to reset Windows 10 due to a ransom ware attack. I mounted my backup using Aomei Backupper. I can view everything but my User files. When I select my User files I get the message: You don't currently have permission to access this folder. When I try to set permissions I end up with the message: Unable to set new owner on user. The media is write protected. I sure would appreciate some help on this.
    Was drive containing your Aomei backup image online at the time of the ransomware attack? If so, it most likely was locked out by the attack, which would explain your lack of access.
      My Computers

  8. NavyLCDR's Avatar
    Posts : 15,508
    Windows 10 Pro
       #8

    That doesn't make any sense. If you copied the files out of a backup image files, they don't get deleted from the image. The image file would have to be completely rewritten to delete them.
      My Computer


 

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