1.    24 Jul 2017 #1
    Join Date : Aug 2016
    Posts : 20
    Windows 10 Pro 1703 x64

    Macrium Reflect - Issue Unlocking BitLockered Drive From Rescue Media


    Got Macrium Refect Free 6.3.1835 running well on Windows 10. Except when booting from Macrium rescue media, I cannot unlock my C: drive.

    My setup has a Bitlockered C: drive on a Samsung EVO 850 SSD, and my backup images are on E:, a portable BitLocker To Go USB3 HDD. My system is setup for UEFI/GPT boot.

    The BitLocker encryption on C: has the Samsung self encrypting drive (hardware encryption) feature enabled. Test booting from a Windows Recovery Drive allows me to unlock BitLocker for both drives in the restore mode, by entering the keys.

    In the Macrium Reflect Free rescue environment, I can open a command prompt and step through the manage-bde command lines to unlock E: (the external USB drive) just fine.

    But when I attempt to do so for C:, I always get an error. It appears that the Samsung drive is available to be the restore target, but will be wiped during a restore. That would require re-enabling BitLocker afterwards and generating new keys.

    The thing that puzzles me is that manage-bde is a Microsoft program, so I would expect it to work.

    Any thoughts are welcome. Thanks!
      My ComputerSystem Spec
  2.    24 Jul 2017 #2
    Join Date : Dec 2015
    Texas
    Posts : 39
    Windows 10 Professional

    Hello zzzoom,

    I do not recall if the Macrium free version allows for the addition of the Windows Bitlocker environmentals to the Macrium Rescue Media. I am a paid-version Macrium user.

    This knowledge-base article from Macrium may help--> Adding BitLocker support to Windows PE - KnowledgeBase v7 - Macrium Reflect Knowledgebase - KnowledgeBase v7 - Macrium Reflect Knowledgebase
      My ComputerSystem Spec
  3.    24 Jul 2017 #3
    Join Date : Aug 2016
    Posts : 20
    Windows 10 Pro 1703 x64
    Thread Starter

    Quote Originally Posted by telepro21 View Post
    Hello zzzoom,

    I do not recall if the Macrium free version allows for the addition of the Windows Bitlocker environmentals to the Macrium Rescue Media. I am a paid-version Macrium user.

    This knowledge-base article from Macrium may help--> Adding BitLocker support to Windows PE - KnowledgeBase v7 - Macrium Reflect Knowledgebase - KnowledgeBase v7 - Macrium Reflect Knowledgebase
    Hey, thanks for the reply!

    Yes it does. In fact you can create it two ways: 1) Include BitLocker support + automatically include keys; 2) Include BitLocker support without saving any keys.

    I have tried both methods with Rescue Media. I can unlock E: just fine, but neither method allows me to unlock my C: drive.

    I am posting here because you need a licensed product to join the Macrium forum. Hoping someone here can point out something I may be overlooking.
      My ComputerSystem Spec
  4.    25 Jul 2017 #4
    Join Date : Jan 2016
    Posts : 24
    Windows 10

    Itīs not clear to me what do you mean by:

    "The BitLocker encryption on C: has the Samsung self encrypting drive (hardware encryption) feature enabled."

    Are you using BitLocker or a different Samsung encryption? Or both?
      My ComputerSystem Spec
  5.    25 Jul 2017 #5
    Join Date : Aug 2016
    Posts : 20
    Windows 10 Pro 1703 x64
    Thread Starter

    Quote Originally Posted by Anibor View Post
    Itīs not clear to me what do you mean by:

    "The BitLocker encryption on C: has the Samsung self encrypting drive (hardware encryption) feature enabled."

    Are you using BitLocker or a different Samsung encryption? Or both?
    Simple. Enable 'Encrypted Drive' in Samsung Magician. Reboot. Enable BitLocker in Windows 10. The entire drive is instantly BitLockered. No software encryption layer is necessary.

    C:\WINDOWS\system32>manage-bde -status
    BitLocker Drive Encryption: Configuration Tool version 10.0.14393
    Copyright (C) 2013 Microsoft Corporation. All rights reserved.

    Disk volumes that can be protected with
    BitLocker Drive Encryption:
    Volume C: []
    [OS Volume]

    Size: 232.33 GB
    BitLocker Version: 2.0
    Conversion Status: Fully Encrypted
    Percentage Encrypted: 100.0%
    Encryption Method: Hardware Encryption - 1.3.111.2.1619.0.1.2
    Protection Status: Protection On
    Lock Status: Unlocked
    Identification Field: Unknown
    Key Protectors:
    Password
    External Key
    Numerical Password

    Click image for larger version. 

Name:	BitLocker.PNG 
Views:	3 
Size:	41.6 KB 
ID:	145540
      My ComputerSystem Spec

 


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