1.    25 Jun 2017 #1
    Join Date : Jul 2015
    Canada
    Posts : 116
    Win7 Pro x64/Win10 Pro x64

    Can't Create System Image


    I'm using Windows 10 Home on another computer in the house and backing up to a NAS using Windows Backup, and I'm unable to create a system image.

    I'm getting an error about the virtual disk being compressed or encrypted (which it is not) and it stops with a failed backup. I have a 64 GB SSD main drive for booting and a spinner for programs and User files. I'm using about 45 GB on the SSD.

    Is the reason that I can't create the system image because there is not enough space on the boot drive to accommodate it? This is my best guess anyway, but I would appreciate any other theories.
      My ComputerSystem Spec
  2.    25 Jun 2017 #2
    Join Date : Dec 2015
    Posts : 5,938
    Windows10

    You cannot create image to save drive you boot from. Even if you could, there is not enough free space to backup 45GB anyway.
      My ComputerSystem Spec
  3.    25 Jun 2017 #3
    Join Date : Aug 2016
    S/E England
    Posts : 4,509
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by cereberus View Post
    You cannot create image to save drive you boot from....
    @Gurn Blanston clearly stated they weren't, the backup was to be to a NAS drive. However, the Volume Shadow Copy Service (VSS) is. It is trying to create a shadow copy of the drive in order to create the system image from it.

    Even if you could, there is not enough free space to backup 45GB anyway.
    That would appear to be exactly the problem that VSS is encountering.

    The solution would be to free up some space on the system drive. If you have not already done so, use Disk Clean up and clean up the system files. Make sure you also use Option One, Step 7 'To Delete all but the most recent Restore Point' in this tutorial.
    Open and Use Disk Cleanup in Windows 10

    Turn off hibernation (you can turn it back on again when you're done, if you wish). This will remove the hiberfil.sys file it uses. In an elevated command prompt:
    POWERCFG /HIBERNATE OFF

    Configure virtual memory so that there is no page file on the system drive.

    Manage Virtual Memory Pagefile in Windows 10

    The above may be sufficient to allow VSS to work. I believe the shadow copy is compressed, so you probably don't need a full 50% of the drive free.
    Last edited by Bree; 25 Jun 2017 at 15:16.
      My ComputersSystem Spec
  4.    25 Jun 2017 #4
    Join Date : Jul 2015
    Canada
    Posts : 116
    Win7 Pro x64/Win10 Pro x64
    Thread Starter

    Thank you Bree. Very helpful. I'll try those things and post back.
      My ComputerSystem Spec
  5.    25 Jun 2017 #5
    Join Date : Aug 2016
    S/E England
    Posts : 4,509
    10 Home x64 (1709) (10 Pro on 2nd pc)

    If it still fails after a clean up, post the full error message you get. A screenshot will do...
    How to Upload and Post Screenshots and Files at Ten Forums
      My ComputersSystem Spec
  6.    25 Jun 2017 #6
    Join Date : Jul 2015
    Canada
    Posts : 116
    Win7 Pro x64/Win10 Pro x64
    Thread Starter

    Hi Bree. I tried all of the suggestion you made, and I was able to increase the drive space to 24 GB, but it still seems to be not enough. It failed.

    This is the error message that I got:

    Click image for larger version. 

Name:	Capture.JPG 
Views:	25 
Size:	38.1 KB 
ID:	141188

    I'm still learning my way around in Windows 10, but if this happened to me in Windows 7, I would assume that I don't have enough drive space to make the System Image VHD file.

    And I think that is the case here.

    I'm thinking that I might have to do this with Macrium.
      My ComputerSystem Spec
  7.    25 Jun 2017 #7
    Join Date : Aug 2016
    S/E England
    Posts : 4,509
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Googling those error codes the common factor is trying to back up the system image to a NAS....
    When I try to create a System Image onto a Stora NAS...
    https://social.technet.microsoft.com...10itprogeneral
    Problem was not win 10 but my NAS....
    http://tqaforum.net/discussion/33376...01a-0x807800c5
    Normally I just backup files/folders to a networked NAS using Cobian Backup. This is the first time I tried making a system image...
    https://www.bleepingcomputer.com/for...-system-image/

    Apparently....

    ...There are work-arounds for this on the web. Essentially, it amounts to adding the line "strict allocate = yes" to the Global section of the NAS' smb.conf file...
    https://answers.microsoft.com/en-us/...9-e3d6f86b71c5

    Or try putting the system image on an external USB HDD instead... or you could just use Macrium
      My ComputersSystem Spec
  8.    25 Jun 2017 #8
    Join Date : Nov 2016
    Posts : 430
    Windows 10

    As far as I know Windows 10 System Images to a NAS box does not work.
    I discussed it back in October 2016 with the NAS box manufacturer(Synology) and MS. The latter finally came back and said you can't use a NAS box despite being able to specify a suitable location on the NAS box.

    I had similar error boxes as in post #6.

    There have been updates to Windows 10 and the NAS box. I have not tried since. I now use Macrium which does work.

    This used to work under Windows 8.1, I still have 2 Images on the NAS box from June 2016 done just prior to the Windows 10 install, also same date 2 Macrium Images as I used both back then.
      My ComputerSystem Spec
  9.    29 Jun 2017 #9
    Join Date : Jul 2015
    Canada
    Posts : 116
    Win7 Pro x64/Win10 Pro x64
    Thread Starter

    Thanks for the help everyone. I am going to use Macrium to make an image. Maybe I can get it to work. In the meantime, I'm going to mark the thread as solved.

    Thanks again for your efforts.
      My ComputerSystem Spec

 


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