1.    28 May 2017 #1
    Join Date : May 2017
    Posts : 2

    Problem with Re-imaging laptop

    My laptop was recently reset by tech support and I now want to recover all my applications and settings from an image file I previous made which is stored on my external hard drive.

    So I restart to the advanced options screen.
    Click the System Image Recovery icon.
    I then click on my name and enter in a password.
    The latest available system image is shown on the hard drive.
    I click next and then the attached screen occurs and I cannot progress any further.
    Click image for larger version. 

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    If I click Create Disc, an error occurs stating I dont have a CD/DVD burner.

    I am unsure how to progress any further. Any help would be appreciated.

      My ComputerSystem Spec
  2.    29 May 2017 #2
    Join Date : Dec 2015
    Posts : 5,920

    This is because the windows recovery system is so old and crappy.

    You should boot from a windows 10 installation usb drive, and select repair PC option, and then one of the menu options is to restore image backup iirc.

    In future use Macrium Reflect Free which plays nicely with flash drives.
      My ComputerSystem Spec
  3.    30 May 2017 #3
    Join Date : May 2017
    Posts : 2
    Thread Starter

    Oh that is annoying.

    Given the copy of windows came with laptop, should I just create a bootable windows 10 USB with the MediaCreationTool?

    Thank you
      My ComputerSystem Spec
  4.    30 May 2017 #4
    Join Date : Jun 2015
    Posts : 217
    trying to install win10

    You could do that.

    Or as you can boot into windows, why not create a usb recovery drive from within windows?
    Last time I looked there was a function which copies winre.wim and the neceessary boot files onto usb.
    Can't recall where that function is hidden, not using win10 atm. Perhaps somebody will locate it for you.
      My ComputerSystem Spec


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