System Restore Will Not Accept Password

  1. TexasBandit's Avatar
    Posts : 251
    Windows 10 Pro
       #1

    System Restore Will Not Accept Password


    This one has me puzzled and any help will be appreciated. The problem is System Restore does not recognize my Windows password. When I try a System Restore and enter my password, the message says the password is incorrect. It's the same password that I use successfully to logon to Windows. I do not understand why it is not accepted by System Restore when the very same password allows me to logon to Windows. The version of Windows is version 1511 build 10586.873.

    I am hesitant to go to the Creators Update with this problem.

    Thanks
      My Computer

  2. dalchina's Avatar
    Posts : 30,519
    Win 10 Pro (1903)
       #2

    Hi, do you mean you have tried to start System Restore having booted from a boot disk? (rather than having logged in to Windows)? f so, do you recognise the user for which you receive a password prompt?

    System Restore Windows 10 - Windows 10 Performance Maintenance Tutorials
    Option 1

    If you can log in to Windows, you could start System Restore from there, if you need to.

    System Restore Windows 10 - Windows 10 Performance Maintenance Tutorials
    Option 2

    It also sounds as if Windows updates hasn't been working or has been turned off for a long time. Could you advise?

    Thanks.
      My Computers

  3. TexasBandit's Avatar
    Posts : 251
    Windows 10 Pro
    Thread Starter
       #3

    I did not enter the title correctly. This problem involves System Image Restore. I am marking this one solved and opening a new one with the correct title.

    Thanks
      My Computer


  4. Posts : 1
    Windows 10
       #4

    I had same issue and finally discovered that I was logging in with a pin and now my password. When I signed in with password system restore accepted my password.
      My Computer

  5. win10er's Avatar
    Posts : 52
    win 10
       #5

    judykayand said:
    I had same issue and finally discovered that I was logging in with a pin and now my password. When I signed in with password system restore accepted my password.
    They would never use a pin for anything other than logging on, I don't even think all pins are unique.
      My Computer


  6. Posts : 5
    Windows 10
       #6

    I have the same issue, however, I know the difference between my PIN and Microsoft password and it still isn't working. Perhaps its a bug...
      My Computer


 

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