Windows 10: Retrieve and reformat Solved


  1. Posts : 2
    Windows 7, Windows 10
       30 Apr 2017 #1

    Retrieve and reformat


    Let me start by apologizing if this is the wrong area to post this. It seemed like the closest to my issue:

    My computer was originally Windows 7, upgraded for free to 10 during their upgrade campaign. I suspect I got a virus that my protection couldn't handle. My system got pretty slow over a few days. When I restarted the computer to try to reset memory and all that, it got through the bios boot up, then went to a black screen with no prompt. It did this on multiple restarts. There was always a cursor for about half a second on the black screen, but no prompt. My friend said he thought Windows wasn't even beginning the boot process because control alt delete instantly caused a full restart from this black screen.

    I tried making a Windows 10 boot device on a thumb drive, but i couldn't figure out how to get the computer to recognise it as a boot device.

    I replaced my optical drive, which was broken long ago by a curious 1- year old, so i could try my windows 7 install disc. Even with the optical drive as the first boot device, it still wouldn't load windows or the original installation menu.

    After coming home from work one day, the curious now-2-year-old had turned the power on at some point and it was magically on the desktop! However the keyboard wasn't working, for whatever reason. I ran virus scan with no results and restarted again, unfortunately before i thought to verify my documents were sufficiently backed up on my external hard drive.

    I'm back to the no boot up situation, although now control alt delete doesn't restart the computer.

    To try to rescue my files that are not backed up (pretty much only text documents) before reformatting, I swapped the inaccessible windows 10 hard drive into a freshly installed Windows 7 computer. On the windows 7 computer, i can open the w10 hard drive and view and copy almost all the files in the drive EXCEPT for the Users folder and everything in it (which includes the Documents folder with the only files that really matter to me). I tried copying the entire users folder to the w7 hard drive as well as my external. Both got a little way in, successfully copying garbage files and folders with settings and whatnot (the stuff i don't need). But only a little way into the copying, progress would just stop. They busy copying animation still going, but not actually making any progress.

    Sorry for being so long-winded, I just wanted to be thorough. Any help is greatly appreciated!
      My ComputerSystem Spec

  2.    30 Apr 2017 #2

    Welcome to the forum. You can download the free win10 iso image boot from that and do a clean install of win10 skip if it asks for a serial number and it will activate when you login or if you havent updated to the latest windows you could try updating as it writes a whole new o/s without data loss . Download Windows 10

    To get the the files you need to take ownership of the folder we have a tool to do that for you Take Ownership Shortcut - Windows 7 Help Forums
      My ComputerSystem Spec


 

Related Threads
Hi all, this is part two, to the thread "System Image Problem", I have not been able to do a System Image restore to my computer, for when the process gets to the very end, It tells me that the process failed and give the error "0x80070057:...
Tablet upgrade, retrieve 8.1 key in Installation and Upgrade
Hi, I have a cheap Windows table (Irulu 9" Walknbook 16GB) with Windows 8.1. In preparation for upgrading to Windows 10 I deleted the large recovery partition and tried to merge the Windows partition, so as to have enough space for the upgrade....
Hi, I've got 32 GB unallocated space on my 64 GB thumbdrive. Don't ask me how that happened. I've tried Disk Manager to reclaim it, but no luck. Somebody told me Disk Manager hasn't got the functionallity to partition removeable disks. What I...
... so ?
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 02:29.
Find Us