1.    20 Apr 2017 #1
    Join Date : Jan 2017
    Posts : 5
    Windows 10 Pro

    Backup not finding my Seagate expansion drive.


    Hi,

    I am running Windows 10 Pro Build 1703, prior to my update I was using my external Seagate
    drive as my backup location, however since the update, backup is not finding the drive.
    The drive is working perfectly for all other tasks and is shown on Disk Managment as a "healthy" drive".
    I have tried everything I can think off including manually entering the drive location, however, Windows
    comes back telling me the location does not exist!.....Err....Yes, it does!!

    Any assistance would be most welcome.
      My ComputerSystem Spec
  2.    20 Apr 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,064
    Win 10 Pro (1703)

    Hi, could you clarify what sort of backup you are attempting?

    E.g.
    - 3rd party program (which)
    - File history
    - Backup and Restore (Windows 7)

    And is the drive visible in explorer?
    Thanks!
      My ComputerSystem Spec
  3.    20 Apr 2017 #3
    Join Date : Jan 2017
    Posts : 5
    Windows 10 Pro
    Thread Starter

    Hi I am trying to backup my system using backup & restore Windows 10.
    As I mentioned in my earlier post, the drive is accessible for all other tasks other than Windows 10
    backup utility accessible via all settings....
      My ComputerSystem Spec
  4.    20 Apr 2017 #4
    Join Date : Jul 2015
    Posts : 9,416
    Windows 10 Pro

    To be honest, most of us here have stopped using Windows backup and restore because it has proven to be too unreliable. You have now experienced part of its unreliability. Third party imaging programs have proven to be much more reliable and flexible, such as Macrium Reflect:
    Macrium Reflect Free | Macrium Software

    In fact, I just went to Windows backup and restore to see if I had any problems on my computer with it seeing an external drive and mine says "This feature is not available in a portable workstation environment". So, due to it's unreliability, I can't even get into it to try to help! I wouldn't take the chance of having to face one of the problems we now both are having when it came time to restore my backup because of a hardware failure.
      My ComputerSystem Spec
  5.    20 Apr 2017 #5
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,064
    Win 10 Pro (1703)

    - a little research on this forum on just this topic shows it's been raised a few times and mostly not resolved.

    Macrium is much more robust, flexible, and well supported (except you can't post to its forum unless you've bought a license).
      My ComputerSystem Spec

 


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