Windows 10: Recover Folders of Files from System Image? Solved

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  1. Posts : 41
    Windows 10 Pro x64, Build 14393
    Thread Starter
       08 Mar 2017 #11

    Thanks.
    I assigned a drive letter by right-clicking Acer, as you suggested, but I am unable to access the "username" folder (see Pic).
    Sorry to have to ask, for each step of the way!
    I can access the subfolders and files under the Public folder but not my own files.

    I also don't understand the significance of opening the vhdx read-only - is it better to open read-only? My aim is to copy the Geoff Hunter folder (and everything underneath it) over to my computer - is this possible?

    When I click Continue, the address bar fills with green, very slowly, and seems to stop near the end, so I cancelled it.
    Attached Thumbnails Attached Thumbnails No permission to access.PNG  
    Last edited by Uni; 08 Mar 2017 at 10:41. Reason: Additional info.
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 8,549
    10 Home x64 (1803) (10 Pro on 2nd pc)
       08 Mar 2017 #12

    Uni said: View Post
    I am unable to access the "username" folder ... I can access the subfolders and files under the Public folder but not my own files. ... When I click Continue, the address bar fills with green, very slowly, and seems to stop near the end, so I cancelled it.
    It's 'permissions'. The user folders on that image only have read permissions for the accounts that existed on the system that was backed up. To your PC these are unknown accounts, hence you don't have access. The quickest way to get access to that folder and all the files and folders it contains is to take ownership of the 'Geoff Hunter' folder. Right-click on it, select Properties and the Security tab. Make sure you tick the 'Replace owner of subcontainers and objects' box - as described in Option 4 of this Tutorial.
    https://www.tenforums.com/tutorials/...html#option4s4

    If there are a lot of files and folders it may take some time to process them all.

    I also don't understand the significance of opening the vhdx read-only - is it better to open read-only?
    That's just me being ultra-cautious. When I mount my images I don't want to accidentally delete something as I may wish to restore the image some time later. All my images are of this PC, so I already have the permissions I need. Your image is of a different PC, in this case you'll have to mount it read/write in order to change ownership/permissions.
      My ComputersSystem Spec

  3.    08 Mar 2017 #13

    As a point of clarification - user accounts get unique SIDs (like a serial number for that user account). Unless you are part of a domain network controlled by a domain controller, the user account on each computer will have a different SID even though the username/password or even the Microsoft Account is the same.

    On computer A, user account John@outlook.com will have a different SID than John@outlook.com on Computer B. Permissions are set using the SIDs, not account names so that is why the permissions are different on the backup image from a different computer even though the account username is the same.
      My ComputerSystem Spec


  4. Posts : 41
    Windows 10 Pro x64, Build 14393
    Thread Starter
       08 Mar 2017 #14

    The backup image was made from the same computer as I am now using, to gain access to the System Image folders and files. I just re-installed Windows 10, and hope to copy my Username directory and all sub-directories/files back across. Does a new SID get created with a fresh install of an Operating System, similar to Computer B?

    I have a question about the link:
    https://www.tenforums.com/tutorials/...html#option4s4

    The final step, #13, states:
    13. You will now need to set permissions to allow you access to this file, folder, drive, or registry key.

    Do I have to follow the link to set permissions? It looks a bit daunting, mentioning making a Restore Point etc.

    More info: when i re-installed Windows 10, I used my Microsoft Account to register/access it. Perhaps this is where the new SID came from.

    In the Select User or Group box (Step 7 in the first link above) I typed Administrators and, when Check Names, it said DESKTOP-3R0L0TG\Administrators (maybe in reverse). I'm hoping that will allow me (the Administrator) to access the directory.
    Last edited by Uni; 08 Mar 2017 at 13:35. Reason: spelling of etc. More info.
      My ComputerSystem Spec

  5. Bree's Avatar
    Posts : 8,549
    10 Home x64 (1803) (10 Pro on 2nd pc)
       08 Mar 2017 #15

    Uni said: View Post
    The backup image was made from the same computer as I am now using, to gain access to the System Image folders and files. I just re-installed Windows 10, and hope to copy my Username directory and all sub-directories/files back across. Does a new SID get created with a fresh install of an Operating System, similar to Computer B?
    Yes.

    I have a question about the link... The final step, #13, states:
    13. You will now need to set permissions to allow you access to this file, folder, drive, or registry key.
    Do I have to follow the link to set permissions?
    Probably not in this case. For a user folder if you take ownership you should already have full control. Check the Security tab in Properties once you have taken ownership. The tutorial covers all possible cases such as the registry and the system folders where the permissions can be more complex.

    Edit: I've just tested this on an image from another PC. Yes, you do have to change permissions after taking ownership, but it's not difficult. All you have to do after taking ownership is add your account to the list of 'Group or User names' on the Properties - Security tab.
    Last edited by Bree; 08 Mar 2017 at 14:07. Reason: Tested procedure
      My ComputersSystem Spec


  6. Posts : 41
    Windows 10 Pro x64, Build 14393
    Thread Starter
       08 Mar 2017 #16

    Okay. I'm in!
    Thank you.

    Will copy over files, and then mark as solved (assuming all goes well).

    Update: Folders and Files are copying okay. There are many folders that are now superfluous, so it's going to take a while, but worth it.

    Thanks for your patience and perseverence. It's really appreciated.

    Kind regards,
    Geoff
    Last edited by Uni; 08 Mar 2017 at 13:56. Reason: To mark as Solved
      My ComputerSystem Spec

  7. Bree's Avatar
    Posts : 8,549
    10 Home x64 (1803) (10 Pro on 2nd pc)
       08 Mar 2017 #17

    Uni said: View Post
    Okay. I'm in!
    Thanks for your patience and perseverence. It's really appreciated.
    You're welcome, glad to have helped.
      My ComputersSystem Spec

  8.    10 Mar 2017 #18

    You should find this whole process much easier if you use Macrium Reflect Free to create system images. Reflect easily allows you to mount an image and extract files/folders.
    Last edited by Steve C; 11 Mar 2017 at 03:11.
      My ComputersSystem Spec


 
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