I bought a Seagate external hard drive and it won't let me use Acronis

I bought a Seagate external hard drive and it won't let me use Acronis to backup to it. I have formatted the hard drive too. To see if that would fix the problem, but it never I can only use the Seagate software to backup to it. I have no idea why this is a problem as I have used Seagate for years now. Any ideas welcome, oh and also checked the disk for errors there was none. Thank you in advance.

The message seems to be a read so it suggest it you internal hd that has a fault

Samuria said:

The message seems to be a read so it suggest it you internal hd that has a fault

Really. Why is the Seagate software able to backup? Running a check disk on c drive. Just now. I'll get back to you on that. Thanks for the help.

are you doing an image with acronis if seagate is backing up files it may not touch disk faults an inage will read all the disk not just files

I wouldn't use any Acronis software after a bad experience with it a couple of years ago. I recommend using Macrium Reflect Free for system backup.

Incidentally, every seagate drive I've ever owned has crashed, whereas my western digital drives (a few of them older than the seagates) still work fine.

I am not familiar with your software, but I suggest using new hardware

primevyl said:

Incidentally, every seagate drive I've ever owned has crashed, whereas my western digital drives (a few of them older than the seagates) still work fine.

C drive and D drive show no errors



I am not familiar with your software, but I suggest using new hardware

OldMike65 said:

Acronis is Junk software, I stopped using it years ago... I agree with you Steve.

Macrium Reflect Free | Macrium Software

How do you do a restore with Macrium as I done a test with it last year and during reboot. I got an error message. I can't remember what it said. But it was something to do with the way Windows 10 is made to boot. I am sure. Thanks in advance.