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  1.    01 Mar 2017 #1
    Join Date : Sep 2015
    Posts : 267
    Windows 10 Home

    I bought a Seagate external hard drive and it won't let me use Acronis


    I bought a Seagate external hard drive and it won't let me use Acronis to backup to it. I have formatted the hard drive too. To see if that would fix the problem, but it never I can only use the Seagate software to backup to it. I have no idea why this is a problem as I have used Seagate for years now. Any ideas welcome, oh and also checked the disk for errors there was none. Thank you in advance.

    Click image for larger version. 

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      My ComputerSystem Spec
  2.    01 Mar 2017 #2
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,462
    windows 10

    The message seems to be a read so it suggest it you internal hd that has a fault
      My ComputerSystem Spec
  3.    01 Mar 2017 #3
    Join Date : Sep 2015
    Posts : 267
    Windows 10 Home
    Thread Starter

    Quote Originally Posted by Samuria View Post
    The message seems to be a read so it suggest it you internal hd that has a fault
    Really. Why is the Seagate software able to backup? Running a check disk on c drive. Just now. I'll get back to you on that. Thanks for the help.
      My ComputerSystem Spec
  4.    01 Mar 2017 #4
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,462
    windows 10

    are you doing an image with acronis if seagate is backing up files it may not touch disk faults an inage will read all the disk not just files
      My ComputerSystem Spec
  5.    02 Mar 2017 #5
    Join Date : Jun 2015
    UK
    Posts : 2,101
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    I wouldn't use any Acronis software after a bad experience with it a couple of years ago. I recommend using Macrium Reflect Free for system backup.
      My ComputersSystem Spec
  6.    02 Mar 2017 #6
    Join Date : Jul 2016
    Posts : 14
    Windows 10, XP, 7

    Incidentally, every seagate drive I've ever owned has crashed, whereas my western digital drives (a few of them older than the seagates) still work fine.

    I am not familiar with your software, but I suggest using new hardware
      My ComputerSystem Spec
  7.    02 Mar 2017 #7
    Join Date : Sep 2015
    Posts : 267
    Windows 10 Home
    Thread Starter

    Quote Originally Posted by primevyl View Post
    Incidentally, every seagate drive I've ever owned has crashed, whereas my western digital drives (a few of them older than the seagates) still work fine.

    C drive and D drive show no errors

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    I am not familiar with your software, but I suggest using new hardware
    Click image for larger version. 

Name:	C drive no errors.PNG 
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Name:	D drive no errors.PNG 
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      My ComputerSystem Spec
  8.    02 Mar 2017 #8
    Join Date : Aug 2015
    Maine
    Posts : 38,677
    Windows10Pro 64Bit

    Quote Originally Posted by Steve C View Post
    I wouldn't use any Acronis software after a bad experience with it a couple of years ago. I recommend using Macrium Reflect Free for system backup.
    Acronis is Junk software, I stopped using it years ago... I agree with you Steve.

    Macrium Reflect Free | Macrium Software
      My ComputersSystem Spec
  9.    02 Mar 2017 #9
    Join Date : Sep 2015
    Posts : 267
    Windows 10 Home
    Thread Starter

    Quote Originally Posted by OldMike65 View Post
    Acronis is Junk software, I stopped using it years ago... I agree with you Steve.

    Macrium Reflect Free | Macrium Software
    How do you do a restore with Macrium as I done a test with it last year and during reboot. I got an error message. I can't remember what it said. But it was something to do with the way Windows 10 is made to boot. I am sure. Thanks in advance.
      My ComputerSystem Spec
  10.    02 Mar 2017 #10
    Join Date : Aug 2015
    Maine
    Posts : 38,677
    Windows10Pro 64Bit

    Quote Originally Posted by hollyoaks777 View Post
    How do you do a restore with Macrium as I done a test with it last year and during reboot. I got an error message. I can't remember what it said. But it was something to do with the way Windows 10 is made to boot. I am sure. Thanks in advance.
    When you make your Macrium Rescue disk (USB Stick) you have to format it using Fat32 1st, or it will not boot under Windows 10. That was most likely why yours would not bootup.
      My ComputersSystem Spec

 
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