I bought a Seagate external hard drive and it won't let me use Acronis

OldMike65 said:

That was Me Holly, I don't have a laptop, so never replaced a drive in one, I only work on Desktop's . Sorry for the that. But you need to follow Navy's advice ...to the letter. Using Mini Tool Partition Wizard. Link below.
Best Free Partition Manager for Windows | MiniTool Partition Free
Then you can use that to delete your WinRE partition.
Then you can make your Complete image backup.

OK mate. I just want one question answered I want to copy the disk to my seagate external hard drive. But I don't want to loose my data on my internal drive. I am unsure what drive it's talking about that I will loose all the data on. If it's the external hard drive it doesn't matter. Thanks for the help again. Well appreciated.

OldMike65 said:

You posted on msg #25 screenshots of the bad drive, take a look. This was your Internal Drive Holly!!!! This IS the drive with problems.

Sorry I should have been more specific it's #59 and it's a shot of the mini-tool wizard saying I will loose everything on whatever drive it's talking about. It's on page 6 near the bottom.

hollyoaks777 said:

Sorry I should have been more specific it's #59 and it's a shot of the mini-tool wizard saying I will loose everything on whatever drive it's talking about. It's on page 6 near the bottom.

That is talking about the 3TB External hard drive selected as the destination disk that will be erased.

Need to slow down here, you appear to be cloning the drive not creating a backup image.

Only use minitool to delete the partition on the PC's drive, do not use it for the backup or it will wipe the External drive.

I could add more but lets wait for NavyLCDR to return.

Edit: I see he has.

clam1952 said:

Need to slow down here, you appear to be cloning the drive not creating a backup image.

Only use minitool to delete the partition on the PC's drive, do not use it for the backup or it will wipe the External drive.

I could add more but lets wait for NavyLCDR to return.

Edit: I see he has.

Yes, you are correct. I don't know why @hollyoaks777 was trying to copy the drive with MiniTool Partition Wizard. I tend to answer questions as they are asked and heck, if she was successful in copying the drive with MiniTool Partition Wizard then she would have sort of a backup stored on the external drive.

The simple solution, assuming that the bad sectors have not spread outside the WinRE partition is to just delete the WinRE partition and then make a backup image of the whole drive with Macrium Reflect.

The only thing the WinRE partition provides is the recovery environment menu that you get when you hold down the shift key and click Restart from the power menu in Windows. That same menu is available by booting from a Windows 10 installation USB flash drive or DVD, so it's not that big of a deal to lose it.

NavyLCDR said:

Yes, you are correct. I don't know why @hollyoaks777 was trying to copy the drive with MiniTool Partition Wizard. I tend to answer questions as they are asked and heck, if she was successful in copying the drive with MiniTool Partition Wizard then she would have sort of a backup stored on the external drive.

The simple solution, assuming that the bad sectors have not spread outside the WinRE partition is to just delete the WinRE partition and then make a backup image of the whole drive with Macrium Reflect.

The only thing the WinRE partition provides is the recovery environment menu that you get when you hold down the shift key and click Restart from the power menu in Windows. That same menu is available by booting from a Windows 10 installation USB flash drive or DVD, so it's not that big of a deal to lose it.

Correct me if I am wrong but according to Macrium WinRE partition doesn't have anything wrong with it anymore. Correct? Note I told it not to ignore bad sectors after using Acronis disk director. I hope it's all fixed. ButI very much doubt that. As Macrium is taking forever to backup 690.5bb/s

Yes, it looks like it did get past previous bad sectors in the WinRE partition. Move the blue button all the way over to High Priority.

NavyLCDR said:

Yes, it looks like it did get past previous bad sectors in the WinRE partition. Move the blue button all the way over to High Priority.

Backup failed