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  1.    03 Mar 2017 #21
    Join Date : Sep 2015
    Posts : 267
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    Thread Starter

    Quote Originally Posted by SoFine409 View Post
    Hollyoaks777, just so I understand the situation, you have Seagate backup software, Acronis, and Macrium Fee all installed at the same time on you system or have I misread the posts?
    If this is true, then I'm thinking that you need to uninstall the others and just have one installed. Having two or three installed at the same time is not good. There is a strong possibility that they are conflicting with each other and possibly that is at the root of your issues.
    Yes that's correct Macrium and Acronis were fine with them both installed. I am going to uninstall Seagate with Revo uninstaller. Is there anyway they can hide their software on the external hard drive or on my laptop? I am thinking Revo will take care of the software on my laptop and I will format the external hard drive.
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  2.    03 Mar 2017 #22
    Join Date : Sep 2015
    Posts : 267
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    Quote Originally Posted by NavyLCDR View Post
    It looks like the error is in your Windows Recovery Environment partition. Post a screenshot of disk management, please. Make sure to widen all the columns so we can see all of the info in them:
    Disk Management - How to Post a Screenshot of
    Says it's healthy
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  3.    03 Mar 2017 #23
    Join Date : Sep 2015
    Posts : 267
    Windows 10 Home
    Thread Starter

    Click image for larger version. 

Name:	Seagate Hard drive.PNG 
Views:	58 
Size:	8.1 KB 
ID:	123441 Has this got anything to do with it?
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  4.    03 Mar 2017 #24
    Join Date : Jun 2015
    UK
    Posts : 2,079
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    I've had no problems using Reflect with three Seagate external USB drives. Have you tried running chkdsk on your Seagate drive? I would uninstall the Acronis software. I don't know if Acronis have improved their software, but the version I used left behind low level device drivers/filters which were very hard to remove. I would check what drivers are installed for your Seagate drive in Device Manager to see if the Acronis software has left their drivers still installed after uninstalling the Acronis software.

    I would also uninstall & reinstall Reflect after removing the Acronis software just to ensure that Reflect is configured properly.
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  5.    03 Mar 2017 #25
    Join Date : Sep 2015
    Posts : 267
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    Quote Originally Posted by Steve C View Post
    I've had no problems using Reflect with three Seagate external USB drives. Have you tried running chkdsk on your Seagate drive? I would uninstall the Acronis software. I don't know if Acronis have improved their software, but the version I used left behind low level device drivers/filters which were very hard to remove. I would check what drivers are installed for your Seagate drive in Device Manager to see if the Acronis software has left their drivers still installed after uninstalling the Acronis software.

    I would also uninstall & reinstall Reflect after removing the Acronis software just to ensure that Reflect is configured properly.
    Yes did a check disk on c and d drive. And came back with no errors. I looked up error code 23 and it said I could still backup if I go to advanced and tell it to ignore bad sectors. Is there anyway to repair winre? As backup is going fine now. But I seen this. It might take me a while to get back to you as loading web pages is taking forever.

    Click image for larger version. 

Name:	Bad Sectors.PNG 
Views:	5 
Size:	27.2 KB 
ID:	123451
    Attached Thumbnails Attached Thumbnails Bad Sectors.PNG   Bad Sectors.PNG   Bad Sectors.PNG   Bad Sectors.PNG   Bad Sectors.PNG  

    Bad Sectors.PNG   Bad Sectors.PNG  
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  6.    03 Mar 2017 #26
    Join Date : Jul 2015
    Posts : 9,344
    Windows 10 Pro

    Quote Originally Posted by hollyoaks777 View Post
    Is there anyway to repair winre?
    You can mount install.esd or install.wim from a Windows 10 installation ISO file, USB flash drive or DVD using DISM and once install.wim or install.esd is mounted there is a recovery folder somewhere in the Windows directory that you can copy back to the Windows recovery environment partition. You can get the same functions of the Windows Recovery Environment by booting from a Windows 10 installation USB flash drive or DVD.

    I don't trust a drive once it starts getting bad sectors because they only tend to start spreading.
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  7.    03 Mar 2017 #27
    Join Date : Jul 2015
    Posts : 9,344
    Windows 10 Pro

    The only problem here is the bad sectors in the Windows RE partition on the internal drive being backed up. There is no issue with the Seagate external drive.
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  8.    03 Mar 2017 #28
    Join Date : Sep 2015
    Posts : 267
    Windows 10 Home
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    You can mount install.esd or install.wim from a Windows 10 installation ISO file, USB flash drive or DVD using DISM and once install.wim or install.esd is mounted there is a recovery folder somewhere in the Windows directory that you can copy back to the Windows recovery environment partition. You can get the same functions of the Windows Recovery Environment by booting from a Windows 10 installation USB flash drive or DVD.

    I don't trust a drive once it starts getting bad sectors because they only tend to start spreading.
    I wish I could but no money for it. Now that I have reinstalled Seagate. it's only backing up 12GB. I wish I never uninstalled it now and Macrium is showing new disk, but I can't see it in my computer. Omg I am stuck. Don't know what to do.So I look for a folder, dont open it and paste it into D drive? Which is my recovery partition.

    Click image for larger version. 

Name:	New disk showing in Macrium.PNG 
Views:	5 
Size:	29.0 KB 
ID:	123470
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  9.    03 Mar 2017 #29
    Join Date : Jul 2015
    Posts : 9,344
    Windows 10 Pro

    The Windows Recovery Environment (WINRE) partition that has the errors in it is the second partition "2 - WINRE". It does not have a drive letter assigned to it. You have never run chkdsk on it because it does not have a drive letter assigned to it - and it should not have a drive letter assigned to it..

    You have a couple of choices. You can just uncheck the checkbox for backing it up and back up the rest of the drive, excluding it. Or you can delete that partition entirely from your hard drive. Those are the easy choices. Or you can attempt to repair it. That's not so easy.

    If it was my computer, I would make sure I have a good backup of my OS partition. In your screenshot it is "4 - Windows (C". Then I would wipe the entire hard drive. Do a full surface scan of it to check for and lock out bad sectors. Do a clean install of Windows 10. Then restore my saved OS partition backup over the top of the newly installed Windows 10 OS partition.

    One other option might be to install a program like MiniTool Partition Wizard. I believe it has a disk scanning function that would identify and lock out the bad sectors, even in the partitions with no drive letters.
    Best Free Partition Manager for Windows | MiniTool Partition Free

    How to Make Disk Surface Test | MiniTool Partition Wizard Tutorial

    I'd actually try the MiniTool Partition Wizard surface scan first. It will probably take a couple hours to complete. Although, I just read the complete tutorial and it states that MiniTool Partition Wizard will only identify bad sectors, not lock them out. Maybe someone else knows a utility that will do that easily.
    Last edited by NavyLCDR; 03 Mar 2017 at 11:41.
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  10.    03 Mar 2017 #30
    Join Date : Jul 2015
    Posts : 9,344
    Windows 10 Pro

    This looks like it will scan and lock out the bad sectors:
    Download Best Bad Sector Repair Software to Remove Bad Sectors on Hard Disk - EaseUS
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