File History not working

  1.    07 Feb 2017 #1

    File History not working

    I have Windows 10 installed on 2 PCs, with setups that are very similar to each other. On No. 1 PC, I have successfully set up File History to back up selected folders. However, although I have set up File History identically on No. 2 PC (and have selected folders for backup), File History does not back up any files. It reports "Size of Backup - 0 bytes", and if I try to restore files, it reports "There isn't any history of your files, folders or libraries".

    I wondered whether the problem was related to Services, but both the File History service and the Windows Search service are running on both PCs, and AFAIK these are the only 2 services required for File History to run successfully.

    I would welcome any suggestions as to what I may have missed.
      My ComputerSystem Spec

  2.    08 Feb 2017 #2

    File History (FH) is somewhat unreliable. My usual fix is this:

    File History - Reset to Default in Windows 10

    • Stop FH from the configuration window
    • Delete your FH config files at C:\Users\<username>\AppData\Local\Microsoft\Windows\FileHistory\Configuration
    • Restart FH and select to use the same backup drive as before
    Last edited by Brink; 08 Feb 2017 at 09:05. Reason: added tutorial link for more info
      My ComputersSystem Spec

  3.    08 Feb 2017 #3

    Thank you for the suggestion. I've carefully followed it through, but I'm afraid that in this case it didn't help.

    As a result of further experimentation today, I now have a better understanding as to what is happening (but not why it is happening) and I agree with you about FH's unreliability.

    The HDD of my PC has 4 partitions:
    • one on which Windows sits
    • one to which I direct the program files for any application that I install
    • two partitions for data.

    I would like to use FH to backup some of the folders on the data partitions, and nothing else.
    As soon as I specify a drive for the FH backup, FH creates a list of folders that will be included in the backup. The folders are:
    • each of the user folders from the Windows partition
    • the roots of each of the two data partitions

    (I can see that FH might exclude the Windows partition, but I'm surprised that automatically includes the 2 data partitions, but knows to exclude the programs partition.)

    If I do not change the pre-allocated folders, FH happily backups everything, but if I customise FH by removing all the folders that had been set up and adding the folders that I want FH to backup, everything goes wrong: FH backs up nothing. This is not how FH behaves on my other PC.

    I can live with this situation, but it would be preferable to have more control.
      My ComputerSystem Spec


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