Windows 10: Macrium Reflect Free "Not Responding" for over an hour when verifying. Solved


  1. Posts : 172
    Microsoft Windows 10 Pro 64-bit
       16 Jan 2017 #1

    Macrium Reflect Free "Not Responding" for over an hour when verifying.


    I created a system image backup with Macrium Reflect Free, and then went to verify the image. It's been over an hour, and the "Verify Image" tab is still stuck on "Not Responding" with 0% completed. Is this normal?

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      My ComputerSystem Spec

  2.    16 Jan 2017 #2

    Not in my experience, but i usually clone to another drive rather than image the disc. I've been using Macrium Reflect Free for years without any issues but imaging is not my 'thing'.

    Have you checked the HDD containing the image for errors?
      My ComputersSystem Spec


  3. Posts : 172
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       16 Jan 2017 #3

    enigma101 said: View Post
    Not in my experience, but i usually clone to another drive rather than image the disc. I've been using Macrium Reflect Free for years without any issues but imaging is not my 'thing'.

    Have you checked the HDD containing the image for errors?
    I wound up turning off my computer (having to switch off the external drive the images are on in order for the computer to be able to shut down), starting it back up, and then was able to verify the image using Macrium.
    Does the fact that I forcibly turned off the external drive with the images (1 from Windows and 1 from Macrium) on it mean that the images are now suspect, or should they be trustworthy, especially considering that Macrium verified the image?
      My ComputerSystem Spec

  4.    16 Jan 2017 #4

    In your current position, i would consider running chkdsk /f command followed by sfc /scannow command. These will check for errors & should fix them. Having said that, i would also re-image that drive if it were me.

    On an external drive you can of course use the 'right-click'>'properties'>'tools'>'check'>option
      My ComputersSystem Spec


  5. Posts : 172
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       17 Jan 2017 #5

    enigma101 said: View Post
    In your current position, i would consider running chkdsk /f command followed by sfc /scannow command. These will check for errors & should fix them. Having said that, i would also re-image that drive if it were me.

    On an external drive you can of course use the 'right-click'>'properties'>'tools'>'check'>option
    I ran CHKDSK on the drive through an elevated command prompt, and also used "'right-click'>'properties'>'tools'>'check'". Both times, it came back with no errors. I don't think sfc /scannow is necessary, as I didn't force shut down my main C drive, just the external backup drive. I created another Macrium image just in case.

    Thank you for your help.
      My ComputerSystem Spec

  6.    17 Jan 2017 #6

    You're welcome
      My ComputersSystem Spec


 

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