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Error 0x81000031, Windows Backup failed while determining libraries...
This is John F Wood. We have the Windows 10 Home Operating System, 64-Bit Edition, Version 1607, OS Build 14393.693. I really prefer using the Backup and Restore (Windows7 option) from the Windows 10 backup page. I really like having “Restore Points”created to draw from when needed. I do not want to use the Windows 10 Backup. I finally relented and Installed Windows10, when Microsoft kept e-mailing me to upgrade to Windows 10. After that, I kept using the Backup and Restore (Windows 7 option) from the Windows 10 backup page. But, after what may have been a couple of Cumulative Updates two or three months ago, that option no longer works. I want it resolved! I have even tried resetting our PC and reinstalling Windows 10, but I still get the backup error. How can I fix this problem and successfully run the Backup and Restore (Windows 7 option)? Here is the information:
Error Code:0x81000031
Backup Location: Seagate Backup Plus Drive (L:)
Message: Windows Backup failed while determining libraries location of one of the usersincluded in backup.
Details: The device is not ready.
Last edited by jfwood92; 15 Jan 2017 at 13:38. Reason: gramatic errors