1.    31 Dec 2016 #1
    Join Date : Aug 2014
    Auckland
    Posts : 74
    Windows 10 Pro X64

    How can System Restore Error 0x80070005 be avoided?


    I'm sure many of us have run into this error:-
    Click image for larger version. 

Name:	avast.JPG 
Views:	32 
Size:	41.5 KB 
ID:	115500

    Apparently the only way to avoid this is to disable the Self Defence Mechanisms of your AV and/or anti-malware software.
    (In my case, aVast and MBAM.)
    Now this is fine if you're kicking off the recovery from Windows, but how do you address this if you're in a situation where you cannot get into Windows?
    Since it is not advisable to run AV and/or anti-malware software with SDM disabled it would seem we have a catch 22 situation.

    Does anyone have an answer?
      My ComputerSystem Spec
  2.    01 Jan 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,010
    Win 10 Pro (1703)

    Hi, you might try running system restore from outside Windows... boot from a Win 10 install medium, navigate to troubleshooting, advanced options and start system restore from there.
    Approximate guide in 2nd part:
    How to Create and Use a Recovery Drive or System Repair Disc in Windows 8 or 10

    It can be difficult to impossible to resolve this.. I had an error message when I tried to run system restore a few months back- different to yours- and with only a couple of finds on the net. No resolution. I tried more recently, and restore worked.

    This is another reason why we repeatedly encourage people to use disk imaging routinely. So many advantages.
      My ComputerSystem Spec
  3.    02 Jan 2017 #3
    Join Date : Aug 2014
    Auckland
    Posts : 74
    Windows 10 Pro X64
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Hi, you might try running system restore from outside Windows... boot from a Win 10 install medium, navigate to troubleshooting, advanced options and start system restore from there.
    Approximate guide in 2nd part:
    How to Create and Use a Recovery Drive or System Repair Disc in Windows 8 or 10

    It can be difficult to impossible to resolve this.. I had an error message when I tried to run system restore a few months back- different to yours- and with only a couple of finds on the net. No resolution. I tried more recently, and restore worked.

    This is another reason why we repeatedly encourage people to use disk imaging routinely. So many advantages.
    Hi Dalchina,

    Sorry I did not provide the full picture behind my opening post.
    The reason the error occurs is because System Restore cannot co-exist with the SDMs (self defence mechanisms) of anti-virus and anti-malware products like aVast or MBAM.
    The only way around this is to disable the SDMs before attempting the restore, which is all well and good if you can get into your system to disable the necessary components, but there is no way to do that if you're going in from Advanced Options in the Windows troubleshooter, so there is no help if you're trying to perform a system restore on a system that won't boot up.

    As you rightly say, the best way is to use a backup/restore application and to take daily backups and/or a continuous backup process that supports point of time recoveries. However there are costs involved in that so most people will fall back to Windows features like System Restore and/or File History.
    It's just a pity that System Restore does not fit well with AV products.
      My ComputerSystem Spec
  4.    02 Jan 2017 #4
    Join Date : Dec 2015
    Posts : 5,941
    Windows10

    Quote Originally Posted by Hairy Scot View Post
    It's just a pity that System Restore does not fit well with AV products.
    I think this is pretty rare. I have used it on many devices with avs ranging from Norton, Defender, avast and avira and never once had an issue and it is not a commonly reported user issue. I think you have just been unlucky. I fully concur with image backup approach.
      My ComputerSystem Spec
  5.    02 Jan 2017 #5
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,010
    Win 10 Pro (1703)

    I'm not sure if your question is theoretical or you actually have an unbootable PC on which system restore fails - if you run system restore offline (Windows not active) it is less obvious as to why installed AV would pose a problem.

    Anyway, should that be the case you have 3 possible ways forward:
    1. Restore the backup copy of the registry (you need to boot from an external medium).
    2. Create a partition image of C: then clean install Windows. Use the appropriate Laplink product (££s) and your disk image to 'reinstall' your programs and apply settings.
    3. Simply clean install.
      My ComputerSystem Spec
  6.    02 Jan 2017 #6
    Join Date : Oct 2014
    In a house with a crazy cat trying to kill me
    Posts : 16,959
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition

    I've noticed the same problem on machines running Norton. This is due to the tamper protection setting Norton has. I found that in order to do a restore, you have to disable tamper protection & then it will restore with no problems. Perhaps some of the other AV's now have this & turning off that setting may fix the problem.
      My ComputerSystem Spec
  7.    02 Jan 2017 #7
    Join Date : Jan 2017
    Posts : 1
    Windows 10

    Yes, you need to disable your anti virus or need to do the restore outside Windows (for example with a live cd or usb).

    For the rest I recommend you to follow this:
    Fix Error Code 0x80070005 | FixTechProblems
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
System Restore Fails Error 0x80070005
So I try to restore any point and get an error: 35772 I have turned off Malwarebytes and SuperAntiSpyware. I also did a sfc /scannow with no integrity violations. Running Windows 10 Pro 64bit... Any suggestions?
Backup and Restore
System restore failed while scanning the file system, error 0x81000204
Hi, I am trying to restore my system due to an issue caused by Firefox. after windows update my Firefox is not working properly, logout button in gmail is not working. so i tried to restore system. However, it prompting an error message as "...
Backup and Restore
Error 0x80070422 When Trying System Restore
Hi.Have Lenovo D30 trying to do a system restore point but keep getting error 0x80070422.Any help appreciated ?By no means am I a computer expert.Thanks
Backup and Restore
Solved 0x80070057 error at the end of system image restore
A couple of days ago I made a system image backup (there were no error messages that it was unsuccessful), now I need to restore it, I boot Windows 10 DVD, point to a network location and start the restore, but after an hour or so, at the end it...
Backup and Restore
System restore does not work blue screen error
When I use my system restore I get preparing for system restore screen then goes to blue screen either IRQL_NOT_LESS_OR_EQUAL or SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. On 10.0.10586 Windows 10 getting worse by the day.
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:15.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums