1.    31 Dec 2016 #1
    Join Date : Dec 2016
    Posts : 3
    Windows 10

    Windows 10 Backup Failure Error code: 0x81000019


    Looking to see if anyone can help...

    Windows 10 from a Windows 7 upgrade.
    Windows 7 system backups worked fine, stopped after migration.

    Get the following error:

    Click image for larger version. 

Name:	backuperror1.JPG 
Views:	16 
Size:	38.0 KB 
ID:	115483

    Also see lots of errors in the event viewer about VSS issues

    Click image for larger version. 

Name:	backuperror2.JPG 
Views:	16 
Size:	45.5 KB 
ID:	115484


    Attaching event viewer export:

    evntvwr.zip

    Interesting one is the volume shadow copy service times out and then stops:

    The VSS service is shutting down due to idle timeout.
    Click image for larger version. 

Name:	backuperror3.JPG 
Views:	16 
Size:	36.3 KB 
ID:	115486

    I have to start the volume shadow copy service manually after.


    I've tried:

    "Clean Boot" - https://support.microsoft.com/en-ca/kb/929135
    disabled startups and non ms services - no change

    Tried a sfc /scannow - which reported no errors

    chkdsk reports no errors

    It talks about low disk space in one of the event viewer entries but there is 40GB free


    Any help would be appreciated.

    Thanks.
      My ComputerSystem Spec
  2.    01 Jan 2017 #2
    Join Date : Oct 2015
    Posts : 2,043
    Windows 10 Pro X64

    Hi,

    VSS is set to "Automatic" start, correct ?

    This file written by someone at Macrium is about the best info I know of:

    How to troubleshoot Microsoft Volume Shadow copy Service errors (VSS)

    If you don't feel like fixing it manually you can download the fix at the bottom of the page and see if that solves the problem.

    Cheers,
      My ComputersSystem Spec
  3.    02 Jan 2017 #3
    Join Date : Dec 2016
    Posts : 3
    Windows 10
    Thread Starter

    Correct, I do have VSS set to Automatic, but as mentioned above, I do see it time out.

    I think I am heading in the right direction, it is looking like the issue is with the VSS system.
    I ran the script at the bottom of your article and it did not help, and actually when I downloaded it, I had already run it back in July

    I am currently trying:

    "The VSS service is shutting down due to idle timeout" - event - Microsoft Community

    C:\WINDOWS\system32>Dism.exe /online /cleanup-image /scanhealthDeployment Image Servicing and Management toolVersion: 10.0.14393.0Image Version: 10.0.14393.0[==========================100.0%==========================] No component store corruption detected.The operation completed successfully.

    C:\WINDOWS\system32>Dism.exe /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.14393.0Image Version: 10.0.14393.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.
    C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.

    I try to create a restore point:
    Click image for larger version. 

Name:	error4.JPG 
Views:	10 
Size:	43.1 KB 
ID:	115638


    But it errors out:

    Click image for larger version. 

Name:	error5.JPG 
Views:	10 
Size:	46.0 KB 
ID:	115640

    When I run vssadmin list writers I get some that are timing out, the WMI Writer and the MSSearch Service Writer

    C:\WINDOWS\system32>vssadmin list writersvssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool(C) Copyright 2001-2013 Microsoft Corp.Writer name: 'Task Scheduler Writer' Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124} Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b} State: [1] Stable Last error: No errorWriter name: 'VSS Metadata Store Writer' Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06} Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93} State: [1] Stable Last error: No errorWriter name: 'Performance Counters Writer' Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2} Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381} State: [1] Stable Last error: No errorWriter name: 'System Writer' Writer Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Instance Id: {b36a7976-5a80-4f7d-81ac-1cec32c387b2} State: [10] Failed Last error: Timed outWriter name: 'ASR Writer' Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4} Writer Instance Id: {e6a22bf6-25ec-4b5b-99c5-eab2673b53df} State: [1] Stable Last error: No errorWriter name: 'COM+ REGDB Writer' Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f} Writer Instance Id: {efa0f8e3-3503-4545-b0cc-2bca5ecab6ce} State: [1] Stable Last error: No errorWriter name: 'Shadow Copy Optimization Writer' Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f} Writer Instance Id: {f26c5e0b-20c8-41d9-8e19-8e06adfcfd1d} State: [1] Stable Last error: No errorWriter name: 'Registry Writer' Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485} Writer Instance Id: {e623343d-53ee-4087-83e0-45ba2b17802b} State: [1] Stable Last error: No errorWriter name: 'WMI Writer' Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0} Writer Instance Id: {93b2c50c-c15c-4bd5-bd79-c8b3987abad3} State: [10] Failed Last error: Timed outWriter name: 'MSSearch Service Writer' Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2} Writer Instance Id: {403ae451-04dd-463f-b6de-36ea5341d89c} State: [10] Failed Last error: Timed outWriter name: 'MSMQ Writer (MSMQ)' Writer Id: {7e47b561-971a-46e6-96b9-696eeaa53b2a} Writer Instance Id: {06b17430-397d-4f05-97a6-bba546acc086} State: [1] Stable Last error: No errorWriter name: 'IIS Config Writer' Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6} Writer Instance Id: {3e01b6ac-f8ae-4da5-8a21-81e6a81920c2} State: [1] Stable Last error: No error

    Still trying things, I'll post my updates, thanks for your assistance.
    Attached Thumbnails Attached Thumbnails 2017_01_02_13_42_251.png  
      My ComputerSystem Spec
  4.    02 Jan 2017 #4
    Join Date : Dec 2016
    Posts : 3
    Windows 10
    Thread Starter
      My ComputerSystem Spec

 


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