How can System Restore Error 0x80070005 be avoided?


  1. Posts : 318
    Windows 10 Pro 22H2 Build 19045.2788
       #1

    How can System Restore Error 0x80070005 be avoided?


    I'm sure many of us have run into this error:-
    Attachment 115500

    Apparently the only way to avoid this is to disable the Self Defence Mechanisms of your AV and/or anti-malware software.
    (In my case, aVast and MBAM.)
    Now this is fine if you're kicking off the recovery from Windows, but how do you address this if you're in a situation where you cannot get into Windows?
    Since it is not advisable to run AV and/or anti-malware software with SDM disabled it would seem we have a catch 22 situation.

    Does anyone have an answer?
      My Computer


  2. Posts : 42,634
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, you might try running system restore from outside Windows... boot from a Win 10 install medium, navigate to troubleshooting, advanced options and start system restore from there.
    Approximate guide in 2nd part:
    How to Create and Use a Recovery Drive or System Repair Disc in Windows 8 or 10

    It can be difficult to impossible to resolve this.. I had an error message when I tried to run system restore a few months back- different to yours- and with only a couple of finds on the net. No resolution. I tried more recently, and restore worked.

    This is another reason why we repeatedly encourage people to use disk imaging routinely. So many advantages.
      My Computers


  3. Posts : 318
    Windows 10 Pro 22H2 Build 19045.2788
    Thread Starter
       #3

    dalchina said:
    Hi, you might try running system restore from outside Windows... boot from a Win 10 install medium, navigate to troubleshooting, advanced options and start system restore from there.
    Approximate guide in 2nd part:
    How to Create and Use a Recovery Drive or System Repair Disc in Windows 8 or 10

    It can be difficult to impossible to resolve this.. I had an error message when I tried to run system restore a few months back- different to yours- and with only a couple of finds on the net. No resolution. I tried more recently, and restore worked.

    This is another reason why we repeatedly encourage people to use disk imaging routinely. So many advantages.
    Hi Dalchina,

    Sorry I did not provide the full picture behind my opening post.
    The reason the error occurs is because System Restore cannot co-exist with the SDMs (self defence mechanisms) of anti-virus and anti-malware products like aVast or MBAM.
    The only way around this is to disable the SDMs before attempting the restore, which is all well and good if you can get into your system to disable the necessary components, but there is no way to do that if you're going in from Advanced Options in the Windows troubleshooter, so there is no help if you're trying to perform a system restore on a system that won't boot up.

    As you rightly say, the best way is to use a backup/restore application and to take daily backups and/or a continuous backup process that supports point of time recoveries. However there are costs involved in that so most people will fall back to Windows features like System Restore and/or File History.
    It's just a pity that System Restore does not fit well with AV products.
      My Computer


  4. Posts : 15,426
    Windows10
       #4

    Hairy Scot said:
    It's just a pity that System Restore does not fit well with AV products.
    I think this is pretty rare. I have used it on many devices with avs ranging from Norton, Defender, avast and avira and never once had an issue and it is not a commonly reported user issue. I think you have just been unlucky. I fully concur with image backup approach.
      My Computer


  5. Posts : 42,634
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #5

    I'm not sure if your question is theoretical or you actually have an unbootable PC on which system restore fails - if you run system restore offline (Windows not active) it is less obvious as to why installed AV would pose a problem.

    Anyway, should that be the case you have 3 possible ways forward:
    1. Restore the backup copy of the registry (you need to boot from an external medium).
    2. Create a partition image of C: then clean install Windows. Use the appropriate Laplink product (££s) and your disk image to 'reinstall' your programs and apply settings.
    3. Simply clean install.
      My Computers


  6. Posts : 39,704
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition, Win 11 Pro
       #6

    I've noticed the same problem on machines running Norton. This is due to the tamper protection setting Norton has. I found that in order to do a restore, you have to disable tamper protection & then it will restore with no problems. Perhaps some of the other AV's now have this & turning off that setting may fix the problem.
      My Computer


  7. Posts : 1
    Windows 10
       #7

    Yes, you need to disable your anti virus or need to do the restore outside Windows (for example with a live cd or usb).

    For the rest I recommend you to follow this:
    Fix Error Code 0x80070005 | FixTechProblems
      My Computer


 

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