System restore failed while scanning the file system, error 0x81000204

Hi,

I am trying to restore my system due to an issue caused by Firefox. after windows update my Firefox is not working properly, logout button in gmail is not working. so i tried to restore system. However, it prompting an error message as " System restore failed while scanning the file system on drive ".

i performed both chkdsk and sfc scannow but no issues found.

please resolve this problem.

I am attaching all info which can helps

.

ARUNACHALA-Wed_12_21_2016_151538_86.zip

gaanalola said:

Hi,

I am trying to restore my system due to an issue caused by Firefox. after windows update my Firefox is not working properly, logout button in gmail is not working. so i tried to restore system. However, it prompting an error message as " System restore failed while scanning the file system on drive ".

i performed both chkdsk and sfc scannow but no issues found.

please resolve this problem.

I am attaching all info which can helps

.

ARUNACHALA-Wed_12_21_2016_151538_86.zip

You could have system corruption issues. Try the steps below and see if it helps ...

This may help:

Download the ISO image for the version of Windows you currently have. You can find information on this here:

https://www.microsoft.com/en-us/software-download/windows10

Note: Mount the ISO download on your system by a right click on the file and selecting "Mount". Make note of the id of the mounted drive. The version of the ISO and the version on your system must match. You can check your running version by entering the command winver from an admin command prompt. To check the ISO version of the ISO download, run from an admin command prompt:

dism /Get-WimInfo /WimFile:X:\sources\install.wim /index:1

Where X is the drive you mounted for the ISO. If the versions match, then run this command from the admin command prompt:

DISM /Online /Cleanup-Image /RestoreHealth /source:wim:X:\sources\Install.wim:1 /LimitAccess
where X is the mounted volume for the ISO image.

Hope this resolves your issues.

TexasBandit said:

You could have system corruption issues. Try the steps below and see if it helps ...

This may help:

Download the ISO image for the version of Windows you currently have. You can find information on this here:

https://www.microsoft.com/en-us/software-download/windows10

Note: Mount the ISO download on your system by a right click on the file and selecting "Mount". Make note of the id of the mounted drive. The version of the ISO and the version on your system must match. You can check your running version by entering the command winver from an admin command prompt. To check the ISO version of the ISO download, run from an admin command prompt:

dism /Get-WimInfo /WimFile:X:\sources\install.wim /index:1

Where X is the drive you mounted for the ISO. If the versions match, then run this command from the admin command prompt:

DISM /Online /Cleanup-Image /RestoreHealth /source:wim:X:\sources\Install.wim:1 /LimitAccess
where X is the mounted volume for the ISO image.

Hope this resolves your issues.

Hello,

thank you TexasBandit for heads up.

i tried to fix this problem using DISM tool, process completed 100% successfully with out any errors and and any interruption.

then i tried to restore system, unfortunately the same error i am getting as i shown in previous post.

i am attaching DISM log file and the error i got now.
thank you.

gaanalola said:

Hello,

thank you TexasBandit for heads up.

i tried to fix this problem using DISM tool, process completed 100% successfully with out any errors and and any interruption.

then i tried to restore system, unfortunately the same error i am getting as i shown in previous post.

i am attaching DISM log file and the error i got now.
thank you.

It sounds like you need to re-image your system if you have an system image copy. If you do not, then try to repair windows by going to settings and select recovery. This is a little more drastic than using DISM, but it seems to be the best option at this point.

TexasBandit said:

It sounds like you need to re-image your system if you have an system image copy. If you do not, then try to repair windows by going to settings and select recovery. This is a little more drastic than using DISM, but it seems to be the best option at this point.

The other option is to turn off system restore. That will delete all your restore points (can't use them anyway). Restart system restore. Take a restore point and see if you can restore your system using that restore point. If the restore runs correctly, it may be your previous restore points have become corrupted for whatever reason.

Restore points build on the previous one. If one is corrupted, then restore will not work. I hope this helps you.