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#1
Problem with downloading software and system restore not working...
Hi, I wonder if ahyone can help.
My partner has a Windows 10 64 bit desktop computer
All was working fine with computer etc until this morning when she downloaded some new photo editing software
acdsee (ACDSee Photo Software - Photo Editing, Photo Management, Photo Editor, Digital Photography, Digital Asset Management, DAM) to see how the software compare with Photoimpact (which is/was currently installed).
The acdsee downloaded and installed and opened etc but the software was unsatisfactory in terms of usage.
Then couldn't open Photoimpact...
The acdsee software was then removed.
Photoimpact still not working
Unable to uninstall Photoimpact and won't reinstall as it says it is still there...
Here is the PROBLEM/ISSUE 1: Now my partner is unable to load the Photoimpact software which has been working all okay
and is used every day as my partner is a photographer and artist.
Photoimpact starts to initialise and load but doesn't complete.
PROBLEM/ISSUE 2: She has tried to do a system restore (disabled Kaspersky before system restore) but gets error code 0x80070005 error message "system restore not able to work due to antivirus software being activated..." not aware of anything apart from Kaspersky...
Anyone able to help?