Windows 10: Macrium Relect, constant errors Solved

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  1. Posts : 26
    Windows 10 64bit
       31 Aug 2016 #1

    Macrium Relect, constant errors


    This has been going on for awhile. I'm using the free version (6.2). When it goes to backup, it's always coming up with the same error message. This is the error in the log.

    Backup Aborted! - Error reading Image file

    The last successful backup was on the 11th of this month. Before that it was the 2nd. 2/3rds of July, it worked. Some times not.

    Only reason I found out about the errors is that I happened to be up and on the computer when the backup started and failed.

    Any ideas?

    TIA
      My ComputerSystem Spec

  2.    31 Aug 2016 #2

    Suggest you check your backup disk for integrity. Run chkdsk, check SMART parameters (e.g. Crystal Diskinfo - free).

    Do you have verification turned on when creating the image? Is that when you get the error message- or while the image is being created?
    Last edited by dalchina; 31 Aug 2016 at 03:49.
      My ComputerSystem Spec


  3. Posts : 26
    Windows 10 64bit
    Thread Starter
       31 Aug 2016 #3

    Verification is not on. I use a 128GB flash drive for my backups. According to Windows (Properties/Tools/Error checking), it shows no problems. I get the notification when the backup starts. Afterwards, it shows the notification that it failed.
      My ComputerSystem Spec

  4.    31 Aug 2016 #4

    Ok, is your backup file allocated the correct drive letter for the job? (But I think Macrium gives a clear message for that simple case). Is Macrium failing to find a valid base image?

    The free version only supports differential imaging, which requires your base image be valid.
      My ComputerSystem Spec


  5. Posts : 26
    Windows 10 64bit
    Thread Starter
       31 Aug 2016 #5

    Backup file is allocated with the correct drive letter. This is the info from June when the backup was successful. The only settings I've changed is the time of the backups. I set the time to very early morning so that I'm not doing anything on the computer.

    ==============================

    Imaging Summary
    Backup Definition File: c:\users\******\documents\reflect\my backup(1).xml
    Auto Verify: N
    Maximum File Size: Automatic
    Compression: Medium
    Password: N
    Intelligent Copy: Y
    Power Saving: N
    Email On Success: N
    Email On Failure: N
    Total Selected: 32.27 GB
    =====================

    Retention Rules
    Rules will be applied to all matching backup sets in the destination folder

    Full: Retain full images for 26 Weeks
    Linked incremental and differential images will also be deleted

    Backup Sets: 1 sets found
    Nothing to delete

    Differential: Retain differential images for 30 Days
    Linked incremental images will also be deleted

    Differential Backups: 0 found
    Nothing to delete
    ----------------------------
    Imaging Summary
    --------------------------------------------------------------------------------
    Backup Definition File: C:\Users\*********\Documents\Reflect\My Backup.xml
    Auto Verify: N
    Maximum File Size: Automatic
    Compression: Medium
    Password: N
    Intelligent Copy: Y
    Power Saving: N
    Email On Success: N
    Email On Failure: N
    Total Selected: 80.08 GB
    --------------------------------------------------------------------------------
    Retention Rules
    Rules will be applied to all matching backup sets in the destination folder

    Full: Retain full images for 26 Weeks
    Linked incremental and differential images will also be deleted

    Backup Sets: 0 sets found
    Nothing to delete

    Differential: Retain differential images for 30 Days
    Linked incremental images will also be deleted

    Differential Backups: 0 found
    Nothing to delete
    --------------------------------------------------------------------------------
    Destination:
    Backup Type: Full
    File Name: K:\C96302F269ABA966-00-00.mrimg
    --------------------------------------------------------------------------------
    Operation 1 of 5
    Hard Disk: 1
    Drive Letter: N/A
    File System: NTFS
    Label: Recovery
    Size: 300.0 MB
    Free: 40.0 MB
    Used: 260.0 MB
    --------------------------------------------------------------------------------
    Operation 2 of 5
    Hard Disk: 1
    Drive Letter: N/A
    File System: FAT32 (LBA)
    Label: NO NAME
    Size: 96.0 MB
    Free: 71.4 MB
    Used: 24.6 MB
    --------------------------------------------------------------------------------
    Operation 3 of 5
    Hard Disk: 1
    Drive Letter: N/A
    File System: Unformatted
    Label:
    Size: 128.0 MB
    Free: 0 B
    Used: 128.0 MB
    --------------------------------------------------------------------------------
    Operation 4 of 5
    Hard Disk: 1
    Drive Letter: C
    File System: NTFS
    Label:
    Size: 1.36 TB
    Free: 1.29 TB
    Used: 79.35 GB
    --------------------------------------------------------------------------------
    Operation 5 of 5
    Hard Disk: 1
    Drive Letter: N/A
    File System: NTFS
    Label:
    Size: 450.0 MB
    Free: 117.4 MB
    Used: 332.6 MB
    --------------------------------------------------------------------------------
    Starting Image - Thursday, June 09, 2016 09:08:42
    Initializing
    Destination Drive: Backup (K - Free Space 119.24 GB
    Free space threshold: Delete oldest backup sets when free space is less than 5.00 GB

    Creating Volume Snapshot - Please Wait
    Volume Snapshots Created
    Analyzing file system on volume
    Analyzing file system on volume
    Analyzing file system on volume C:
    Analyzing file system on volume
    --------------------------------------------------------------------------------
    Saving Partition - Recovery
    Reading File System Bitmap
    Saving Partition
    --------------------------------------------------------------------------------
    Saving Partition - NO NAME
    Reading File System Bitmap
    Saving Partition
    --------------------------------------------------------------------------------
    Saving Partition -
    Reading File System Bitmap
    Saving Partition
    --------------------------------------------------------------------------------
    Saving Partition - (C
    Reading File System Bitmap
    Saving Partition
    --------------------------------------------------------------------------------
    Saving Partition -
    Reading File System Bitmap
    Saving Partition
    --------------------------------------------------------------------------------
    Saving Index
    New File: 21 GB C96302F269ABA966-00-00.mrimg
    --------------------------------------------------------------------------------
    Image Completed Successfully in 01:04:49
    --------------------------------------------------------------------------------
    I/O Performance: Read 1.2 Gb/s - Write 45.2 Mb/s

    (Gathering writer metadata...)
    (Waiting for the asynchronous operation to finish...)
    Initialize writer metadata ...
    - Get exclude files
    - Enumerate components
    - Get file list descriptors
    - Get database descriptors
    - Get log descriptors
    - Get exclude files
    - Enumerate components
    - Get file list descriptors
    - Get database descriptors
    - Get log descriptors
    - Get exclude files
    - Enumerate components
    - Get file list descriptors
    - Get database descriptors
    - Get log descriptors
    - Get exclude files
    - Enumerate components
    - Get exclude files
    - Enumerate components
    - Get file list descriptors
    - Get database descriptors
    - Get log descriptors
    - Get exclude files
    - Enumerate components
    - Get file list descriptors
    - Get database descriptors
    - Get log descriptors
    - Get exclude files
    - Enumerate components
    - Get exclude files
    - Enumerate components
    - Get file list descriptors
    - Get database descriptors
    - Get log descriptors
    Discover directly excluded components ...
    - Excluding writer '' since it has no selected components for restore.
    - Excluding writer '' since it has no selected components for restore.
    - Excluding writer 'MSSearch Service Writer' since it has no selected components for restore.
    - Excluding writer 'Shadow Copy Optimization Writer' since it has no selected components for restore.
    Discover components that reside outside the shadow set ...
    Discover all excluded components ...
    Discover excluded writers ...
    Discover explicitly included components ...
    Verifying explicitly specified writers/components ...
    Select explicitly included components ...
    * Writer 'Task Scheduler Writer':
    - Add component \TasksStore
    * Writer 'VSS Metadata Store Writer':
    - Add component \WriterMetadataStore
    * Writer 'Performance Counters Writer':
    - Add component \PerformanceCounters
    * Writer 'Registry Writer':
    - Add component \Registry
    * Writer 'COM+ REGDB Writer':
    - Add component \COM+ REGDB
    * Writer 'WMI Writer':
    - Add component \WMI
    Creating shadow set {5d7393bd-bcf3-4865-9488-ea528c32fc94} ...
    - Adding volume \\?\Volume{6ef2a323-1c3b-46cc-b774-81f4a797eb73}\ [C:\] to the shadow set...
    Preparing for backup ...
    (Waiting for the asynchronous operation to finish...)
    (Waiting for the asynchronous operation to finish...)
    Creating the shadow (DoSnapshotSet) ...
    (Waiting for the asynchronous operation to finish...)
    (Waiting for the asynchronous operation to finish...)
    Shadow copy set succesfully created.
    Saving the backup components document ...

    List of created shadow copies:

    Querying all shadow copies with the SnapshotSetID {5d7393bd-bcf3-4865-9488-ea528c32fc94} ...

    * SNAPSHOT ID = {db8b7d13-111b-4a92-976e-02044483189f} ...
    - Shadow copy Set: {5d7393bd-bcf3-4865-9488-ea528c32fc94}
    - Original count of shadow copies = 1
    - Original Volume name: \\?\Volume{6ef2a323-1c3b-46cc-b774-81f4a797eb73}\ [C:\]
    - Creation Time: 6/9/2016 9:08:53 AM
    - Shadow copy device name: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy28
    - Originating machine: Home
    - Service machine: Home
    - Not Exposed
    - Provider id: {b5946137-7b9f-4925-af80-51abd60b20d5}
    - Attributes: Auto_Release Differential
    32.27 GB
      My ComputerSystem Spec

  6.    31 Aug 2016 #6

    I suspect the flash drive, are you able to test the back up to an external HD or even your PC HD (create a smaller back up to fit if need be)
    This will rule out any disk integrity issues and may point to the flash drive
    Where do you plug in the flash drive, front or back?
    I ask as I've seen issues when plugging in the front as these USB ports tend to be via hubs which can cause these type of issues
    Use the rear and retest
      My ComputerSystem Spec


  7. Posts : 26
    Windows 10 64bit
    Thread Starter
       31 Aug 2016 #7

    I have it plugged into a port on the top of the case (it's been plugged in there since I bought it). The 4 in the back have my keyboard, mouse and 2 external hard drives plugged in. The 2 ports on the front and the 4 in the rear are USB2. The ports on the top of the case are USB3.

    One external drive I use for file backup. The other one is full of movies, music (I ripped all my music CDs to my hard drive because I hate changing CDs, I don't share them) and such. The drive I use for file backup won't work when plugged into the USB3 port (it's an OLD drive). Not sure about the other one. The backup drive is USB1, the other is USB2.
      My ComputerSystem Spec

  8.    31 Aug 2016 #8
      My ComputerSystem Spec

  9.    31 Aug 2016 #9

    Sorry to butt in. I use Macrium Reflelct (paid version). But, have you tried backing up (image) to the hard drive? Just to see if that works OK and if it does, I would suspect some issue with the flash drive.
      My ComputersSystem Spec


  10. Posts : 26
    Windows 10 64bit
    Thread Starter
       31 Aug 2016 #10

    dalchina said: View Post
    That did it. The image was corrupted. I deleted the image and did a new one. Verified it and all's well.

    Thanks everyone for your imput.
      My ComputerSystem Spec


 
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