1.    24 Aug 2016 #1
    Join Date : May 2016
    Massachusetts
    Posts : 215
    Windows 10 Pro 32-bit

    How manage maybe even unistall Norton backup


    I serviced my friendís 6-month-old Win10 (x64) TOSHIBA Satellite S55-C laptop last month.
    The computer has a 1TB HDD & they use a 1TB external HDD to save their data and what they thought was a computer backup by literally copying everything on Drive C, which amounted to each unit to be as full as could be.
    To make a long story short, it was a mess but easy to clean up except for how to handle their Norton Security with Backup. Personally Iíd rather get rid of the backup section but itís their computer. How do I know where their data is being saved and how to manage it? If I can convince them to get rid of the Norton backup section though how can I do that?

    Iíd like to add their previous Win7 computer had crashed on them and they lost a ton of pictures as well as their data that even a local professional computer shop couldnít recover anything. But now they are asking me for my help because they donít know what they are doing and admit it. I know I can help them but Iím a simple computer user who likes to keep things in order & simple and Iím willing to help them do the same.
      My ComputerSystem Spec
  2.    24 Aug 2016 #2
    Join Date : Oct 2014
    Posts : 401
    Windows 10 Pro

    They should get an external HDD to backup their most important data like pictures etc. This can be done using Northon Backup (properly configured) but my recommendation would be PureSync (free or professional version). And maybe they should also create system images. But I would do them manually every now and then. I don't know Northon Backup and whether it offers this backup type but a free alternative would be Macrium Reflect (free or paid edition). Or of course any other paid solution like Paragon Hard Disk Manager (which I use), Acronis True Image...
      My ComputerSystem Spec
  3.    24 Aug 2016 #3
    Join Date : Aug 2015
    Maine
    Posts : 36,467
    Windows10Pro 64Bit

    Quote Originally Posted by MeAndMyComputer View Post
    I serviced my friend’s 6-month-old Win10 (x64) TOSHIBA Satellite S55-C laptop last month.
    The computer has a 1TB HDD & they use a 1TB external HDD to save their data and what they thought was a computer backup by literally copying everything on Drive C, which amounted to each unit to be as full as could be.
    To make a long story short, it was a mess but easy to clean up except for how to handle their Norton Security with Backup. Personally I’d rather get rid of the backup section but it’s their computer. How do I know where their data is being saved and how to manage it? If I can convince them to get rid of the Norton backup section though how can I do that?

    I’d like to add their previous Win7 computer had crashed on them and they lost a ton of pictures as well as their data that even a local professional computer shop couldn’t recover anything. But now they are asking me for my help because they don’t know what they are doing and admit it. I know I can help them but I’m a simple computer user who likes to keep things in order & simple and I’m willing to help them do the same.
    I run Nortons, sounds like the same version as your friend has. I have Nortons Backup turned OFF, as I never use it. Just go into Nortons setup, and UN-Click Nortons Backup, that will turn it off. Then I would suggest that you download and setup Macrium Reflect for your friend. Its Free and does a much better job.
    Macrium Reflect Free
      My ComputersSystem Spec
  4.    27 Aug 2016 #4
    Join Date : May 2016
    Massachusetts
    Posts : 215
    Windows 10 Pro 32-bit
    Thread Starter

    I found the following information and will review it to suit my friends needs.

    Configuring the backup settings in Norton Online Backup
    https://support.norton.com/sp/en/us/...rProfile_en_us

    Removing the files from Norton Online Backup
    https://support.norton.com/sp/en/us/...rProfile_en_us
      My ComputerSystem Spec

 


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