Macrium Reflect Backup Failures

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  1. simrick's Avatar
    Posts : 16,108
    W10Prox64
       #31

    Not Myself said:
    Yes, I do have KB3176936, but it was only installed yesterday, which was a few days after I first encountered the Macrium problem (and if my theory is correct, that was when the Restore Point problem began.)

    Ought I remove KB3176936 anyway, or might that be futile?
    Can't hurt to try removing it (- it'll reinstall again anyway). But, please make sure Fast Startup is turned off first.
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  2. Posts : 620
    Windows 10 Pro (20H2)
    Thread Starter
       #32

    simrick said:
    I know you don't have any restore points, but you do have a verified image from a few days ago, right?
    Meaning of "verified image"? Something from my last Macrium Reflect backup, perhaps?

    Okay so I once had a bad reparse point on a system, a few years ago, and remember I manually found it and removed it.

    Do me a favor and try this:

    Using Agent Ransack, search C:\ for the first one: cmitrust.dll
    My system found four, one of which is the one listed in your RKILL log.

    Attachment 98150


    Hover your mouse over that one and right-click, selecting Properties.


    Attachment 98151

    Now put your mouse cursor into the Location, and use the right arrow on the keyboard to go through the entire path. Stop when it gets to the end ("...d239dd") and see if there is anything further.

    Is there anything past where it should end? I can't recall what the reparse point looked like in my system.[
    I used Everything, a nice file finder, which found only two entries, both dated 16July2016; the first one ends thus: `d1512fab13'. Is that meaningful?

    If there is something further in the Location, that is the reparse information. Seems to me, I recall removing that remaining information and it got rid of the reparse point. Since you have an image from a few days ago to fall back on, you could try this. (EDIT: I am not sure that this is the correct method, but it seemed to work for my system.)

    The other option I can suggest is Tweaking.com. I read from the developer in 2015 he intended to put a "reparse fix" in his tool.
    Now, a word of warning: if you use this tool, ONLY use the reparse portion of it - nothing else. People have totally borked their systems doing everything at once. If you would feel more comfortable, start a thread at Bleeping Computer, post your RKILL log, and ask for assistance using the tool. Like I said, I have not used it, and so can offer no guidance, but their people are trained on everything they offer for downloads, so someone there will be able to guide you through it. If you decide to go this route, please post the link here to your thread, so we can watch it.
    Tweaking.com - Windows Repair Free/Pro
    .
    That seems a bit scary, but your suggestion of asking at Bleeping Computer seems to be a good one.
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  3. simrick's Avatar
    Posts : 16,108
    W10Prox64
       #33

    Not Myself said:
    Meaning of "verified image"? Something from my last Macrium Reflect backup, perhaps?
    Macrium offers the option of verifying your images when they're created, if you check that box when creating your instruction file.

    Macrium Reflect Backup  Failures-auto-verify.png




    Otherwise, you could open Macrium, go to the restore tab, navigate to your most recent image and run Verify on it, to be sure it's good.

    Not Myself said:
    I used Everything, a nice file finder, which found only two entries, both dated 16July2016; the first one ends thus: `d1512fab13'. Is that meaningful?
    No, you must find the exact path that's listed in the RKILL log. Do you have show hidden files and folders enabled?

    Not Myself said:
    That seems a bit scary, but your suggestion of asking at Bleeping Computer seems to be a good one.
    It is, and I can't tell from the Tweaking forum if he ever included reparse/junction fixes, but the guys at Bleeping Computer would know.
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  4. Posts : 1,520
    Windows 10 Pro (32-bit) 16299.15
       #34

    I'm wondering if a good-old-fashioned CHKDSK would detect and possibly fix any broken reparse points?
    It would need to be run from an elevated command prompt, and I suggest starting by just running CHKDSK with no options and seeing what it says- copy and paste back here perhaps?
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  5. OldMike65's Avatar
    Posts : 106,274
    Windows10 Pro (x64) 20H2 19042.870
       #35

    @simrick
    In everything the user would have to Exclude showing hidden files, as its on by default. It will find ANY file anywhere, if its allowed too. :)
      My Computers

  6. simrick's Avatar
    Posts : 16,108
    W10Prox64
       #36

    OldMike65 said:
    @simrick
    In everything the user would have to Exclude showing hidden files, as its on by default. It will find ANY file anywhere, if its allowed too. :)
    Good to know Mike, thanks.
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  7. simrick's Avatar
    Posts : 16,108
    W10Prox64
       #37

    DavidY said:
    I'm wondering if a good-old-fashioned CHKDSK would detect and possibly fix any broken reparse points?
    It would need to be run from an elevated command prompt, and I suggest starting by just running CHKDSK with no options and seeing what it says- copy and paste back here perhaps?
    In this case, David, where the reparse points are <unknown target> and not a hard link, it's quite possible a CHKDSK /r could fix them. Thanks for suggesting that.

    Please do try that @Not Myself.
      My Computer


  8. Posts : 620
    Windows 10 Pro (20H2)
    Thread Starter
       #38

    DavidY said:
    I'm wondering if a good-old-fashioned CHKDSK would detect and possibly fix any broken reparse points?
    It would need to be run from an elevated command prompt, and I suggest starting by just running CHKDSK with no options and seeing what it says- copy and paste back here perhaps?
    I ran CHKDSK a few nights ago; it started, quickly went to 10%, and stayed there for perhaps an hour, so I went to be. The next morning, when I woke the computer, it was on the log-on page, so it seems that CHKDSK had finally completed. As far as I know, which is not even close to being far, the process did not fix anything.
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  9. Posts : 620
    Windows 10 Pro (20H2)
    Thread Starter
       #39

    simrick said:
    In this case, David, where the reparse points are <unknown target> and not a hard link, it's quite possible a CHKDSK /r could fix them. Thanks for suggesting that.

    Please do try that @Not Myself.
    That was done a few nights ago; apparently it did not fix the problem, sigh.
      My Computer


  10. Posts : 620
    Windows 10 Pro (20H2)
    Thread Starter
       #40

    simrick said:
    I know you don't have any restore points, but you do have a verified image from a few days ago, right?
    My last file is a differential one, dated 19Aug2016, which verified successfully. Should I now do something with it?

    In case you did not notice, I don't know much about Macrium; in fact, all I have ever done with it is to set it up and let it run backups. I don't even know what restoring that image would do; that is, just how much it would restore.
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