1.    01 Aug 2016 #1
    Join Date : Jun 2015
    Posts : 74
    Win 10 pro

    Windows 10 won't restore


    I have tried to restore my Laptop to eliminate a problem I have been experiencing with windows 10 - but no matter which restore point I choose to restore to, on re-boot a screen appears saying that the system could not be restored as it could not access a file needed and to try with Anti-virus disabled - this happens even if there is no anti-virus running.

    Is anyone familiar with this issue and have any clue as to how to get around the problem.
      My ComputerSystem Spec
  2.    02 Aug 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,409
    Win 10 Pro (1703)

    Hi, you could try from Safe Mode. It's a well-known long-standing issue which you can easily research on the internet.

    Note the general recommendation is to use 3rd party disk imaging - system restore has limited scope, and may even become a legacy feature- oddly it is off by default in Win 10- perhaps MS assumes people will use the oddly named Backup and Restore (Windows 7) - which is a limited and sometimes problematic imaging option.

    Naturally you can use system restore AND disk imaging if you wish.
      My ComputerSystem Spec
  3.    02 Aug 2016 #3
    Join Date : Jun 2015
    Posts : 74
    Win 10 pro
    Thread Starter

    Thanks.
    Your answer is what I suspected it could be - although I was hoping it would not be.

    I do have a backup software but - as is always the case - I haven't run the backup for a while so will have to re-install some software if I go back to the last copy I made.

    Thanks for taking the time to reply though.
      My ComputerSystem Spec
  4.    02 Aug 2016 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,409
    Win 10 Pro (1703)
      My ComputerSystem Spec
  5.    02 Aug 2016 #5
    Join Date : Jun 2015
    Posts : 74
    Win 10 pro
    Thread Starter

    Thanks - I tried that and got over 2000 results - tried a few and either none were relevant to the problem I was having, or they didn't work to resolve it - and still don't.
      My ComputerSystem Spec
  6.    02 Aug 2016 #6
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 528
    Windows 10 Pro 64bit

    Quote Originally Posted by pewe View Post
    I have tried to restore my Laptop to eliminate a problem I have been experiencing with windows 10 - but no matter which restore point I choose to restore to, on re-boot a screen appears saying that the system could not be restored as it could not access a file needed and to try with Anti-virus disabled - this happens even if there is no anti-virus running.

    Is anyone familiar with this issue and have any clue as to how to get around the problem.
    If you have Norton you have to disable the self protection module otherwise system restore fails. If you're not using Norton then your AV software may have something similar.
    As others have suggested safe mode is good.
      My ComputerSystem Spec
  7.    02 Aug 2016 #7
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,409
    Win 10 Pro (1703)

    ..note that in the threads I quoted I commented on my experience that I had to delete all existing restore points, disable system restore, and re-enable it.

    Good that you've tried many things, but as we don't know what you've tried, that makes it hard to know what to suggest.
      My ComputerSystem Spec
  8.    02 Aug 2016 #8
    Join Date : Jun 2015
    Posts : 74
    Win 10 pro
    Thread Starter

    Quote Originally Posted by dalchina View Post
    ..note that in the threads I quoted I commented on my experience that I had to delete all existing restore points, disable system restore, and re-enable it.

    Good that you've tried many things, but as we don't know what you've tried, that makes it hard to know what to suggest.
    I only have 3 restore points to choose from and as I did not manually create them they didn't occur at convenient times - so no great loss that they don't work.

    I experimented and successfully managed to create a restore point manually - although I haven't tried to restore from it yet.

    For the time being, it seems that of the two problems I had in Win 10, one has seems to rectiiedy itself, and the other apparently is a common problem with the Intel HD Graphics driver.
    The resolution to this, it appears, is an updated driver, but I can't install it on my laptop as I keep getting an install failure referring me to my 'manufacturer' as it is a customised driver - and HP haven't done an update for it.

    So I don't think I need system restore now as it wouldn't help resolving the remaining problem.

    As for the future, I have had a program called 'Casper' for some time. This runs in Windows and offers incremental 'smart' backups of a complete systems disc. So I think rather than run the risk of System Restore not functioning as it should I will resurrect the discipline I used to have - and just do regular incremental backups (copies) to an external disk using Casper.
    In fact its probably even faster than system restore because I can backup whilst still using the laptop, and simply swap out the systems disc for the external backup copy in about 10 minutes if/when needed.

    In the meantime I thank for your input.
      My ComputerSystem Spec
  9.    03 Aug 2016 #9
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,409
    Win 10 Pro (1703)

    Whilst you can (and I do) manually schedule system restore point creation (by creating a scheduled task to launch a small program that creates the restore point) I regard that as a bonus, and use disk imaging for not just Windows but all partitions.

    So you're heading the right way, I think.
      My ComputerSystem Spec

 


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