Windows 10: Macrium 6.1.1366 Failure. Do not understand the log. Win 10

Page 1 of 3 123 LastLast

  1. Posts : 100
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
       14 Jul 2016 #1

    Macrium 6.1.1366 Failure. Do not understand the log. Win 10


    Since reinstalling Win10, this is the first time I sort of completed a full backup. I had failures with restoring my computer and I had several errors when trying to create backups using SyncToy, Backup & Restore, AOMEI Backupper.

    Before running Reflect, I ran HD Tune Pro. I got a warning about 26 defective sectors.

    Early this morning, I finished setting up the initial and first-run backup, after creating a successful (or so it says) Rescue Disk (CD).

    Up front, I have a list of VSS errors from Event log. As I said, I can't tell which caused the failure and why I have a white x in a red circle:

    I appreciate any help I can get with interpreting this. I am surprised that Macrium doesn't have a solution and the links to Google do not show one either. Am I really surprised? Yes and No. Everybody here loves it.
    Thank you.

    Macrium Reflect 6.1.1366.txtMacrium Reflect 6.1.1366.txt
      My ComputerSystem Spec


  2. Posts : 12,499
    Windows 10 Pro
       14 Jul 2016 #2

    Hi Bella

    The VSS errors are not a thing I would worry about, I believe many are getting them including myself.

    Could you post screenshots of HDTune error scan and the health please?
    Could you also run chkdsk with /r parameter on the partition(s)? Example:
    Code:
    chkdsk C: /r
    /r requires the partition to be unmounted to mark bad sectors as bad (/f, /f is included in /r) and recover readable data in the bad sectors (/r), with a system partition you'll need to reboot.
    We'll need to know the extend of problems on the hard drive to find out how/if we can resolve your problem.
      My ComputersSystem Spec


  3. Posts : 100
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       14 Jul 2016 #3

    Hey, Axe0! Good to see you.

    I began with a simple response - Yes and Yes.
    Then I pondered a bit: NOT SO FAST.

    Here: Hard Disk Warning - Reallocated Bad Sectors.
    I bought a new Seagate. It will arrive tomorrow.

    What is the reason for the failure, if the information about VSS from Event logs is not a concern for you?

    1. Did the internal drive fail OR
    2. Did the program that creates the virtual HD image fail? or
    3. Is the external drive with the 26 damaged sectors causing problem?
    OR, Do I have another corrupted Win10 installation?

    4. On which drive do you want me to perform the tests?
    5.When I attach my new Seagate tomorrow, would it render your requested tests moot? (Depends on your answer to #4.)

    Also of interest, depending on your answer. I ran Sea Tools last night before HD Tune, which was before Reflect. It wouldn't recognize the Seagate, so I ran a couple (or 1) preliminary test(s) on the Hitachi. Passed. I closed the program once I realized that it really was NOT going to pick up the external drive no matter how many times I wanted it to. (Didn't you ask me to test HD last month and I did?)

    Believe it or not, I have been at this since July 5, after I thought I restored my computer to March 2016 - the last recoverable date by any available method was via Restore image.

    I ran HD Tune to improve the odds that I could successfully create a backup and put a program in place.
    I already restored OL to March 2016 and I am somehow back to April 2010.
    It was far from an easy or good recovery - let me tell you.

    My goal/INTENT is to get back to March 2016. I don't want to blow the only chance I might have. The one thing in which I have no confidence whatsoever is the location of the recoverable 2016 image. Is it on the C drive I am in now?

    I had things to say. We aren't here yet.
    Thank you.
      My ComputerSystem Spec


  4. Posts : 2,036
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       14 Jul 2016 #4

    Macrium uses MS Volume Shadow Copy Service (VSS) to create disk images and backup files. If Windows system configuration has problems then it will affect every program that uses VSS.
    Open admin command and run : vssadmin list writers
    If there's errors then download and run this program as Admin to recreate the correct registry setting and re-register all VSS components.

    VSSfix 32bit - download
    VSSfix 64bit - download

    If still does not work. You could also try to turn off VSS as shown below:

    Click image for larger version. 

Name:	a.jpg 
Views:	2 
Size:	165.0 KB 
ID:	90208

    NOTE: do not store backup on drive that has bad sectors.
      My ComputerSystem Spec


  5. Posts : 100
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       15 Jul 2016 #5

    Good morning,

    I ran this test earlier in the week -- one of the easier ones.
    No problems anywhere.
    Unfortunately, I don't have a next step.

    Thank you.
      My ComputerSystem Spec


  6. Posts : 12,499
    Windows 10 Pro
       15 Jul 2016 #6

    the information about VSS from Event logs is not a concern for you?
    I get many errors about VSS, but I do not have any problems

    Is the external drive with the 26 damaged sectors causing problem?
    Most likely this one, the error HDTune shows cannot be corrected with a clean installation, some can though but this one not.

    On which drive do you want me to perform the tests?
    On the partition with the bad sectors
      My ComputersSystem Spec


  7. Posts : 100
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       15 Jul 2016 #7

    This is the answer that makes the most sense.


    Are you basically saying, by not answering anything else, that Macrium has no idea why the backup failed?
    Please tell me which of the backup instructions were executed. (Please TRANSLATE the log.)

    Thank you, Axe0.
    Last edited by BellaDonna; 15 Jul 2016 at 11:01.
      My ComputerSystem Spec


  8. Posts : 12,499
    Windows 10 Pro
       15 Jul 2016 #8

    Do I have another corrupted Win10 installation?
    A corrupt installation has various causes including a bad hard drive, so I am saying that a bad hard drive can corrupt a OS but I am not saying it has done this.

    My goal/INTENT is to get back to March 2016. I don't want to blow the only chance I might have. The one thing in which I have no confidence whatsoever is the location of the recoverable 2016 image. Is it on the C drive I am in now?
    We understand your goal, but we cannot tell where your backup is located.

    Are you basically saying, by not answering anything else, that Macrium has no idea why the backup failed?
    Please tell me which of the backup instructions were executed. (Is this the right question?) (translate the log)
    I am not saying anything about Macrium, the log looks similar to mine VSS logs from the backup logs that are only succesful.
    This means that the log uploaded does not show any errors or something.
    I have changed a line in the quote, many interpret uppercases as shouting and I do not like shouting, I do use uppercases myself sometimes but only to specify something important in the context.
      My ComputersSystem Spec


  9. Posts : 100
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       15 Jul 2016 #9

    You interpreted correctly - your gut instincts are finely attuned to mine.
    What then, Axe0 did the Red Circle with the White X indicate, if not a failure?
    Click image for larger version. 

Name:	images.duckduckgo.com.jpg 
Views:	68 
Size:	25.0 KB 
ID:	90277

    Thank you.
      My ComputerSystem Spec


  10. Posts : 100
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       15 Jul 2016 #10

    I might know what happened.

    I know that the log is a .txt file.

    What you seem to be saying, Axe0, is that the log language did not indicate the error shown on the home page.
    If that's the way Macrium posts results, maybe general experience isn't enough. (I need to read instructions?)
    It's a UK company, isn't it?

    Click image for larger version. 

Name:	Macrium  7-14 backup (2).jpg 
Views:	8 
Size:	88.8 KB 
ID:	90299
      My ComputerSystem Spec


 
Page 1 of 3 123 LastLast

Related Threads
I want to start with a very subjective, personal opinion: Macrium Reflect Free is the best available free imaging solution for Windows (download: Macrium Reflect Free). That being said there are quite a many alternatives for those searching for a...
87550
Hey Guys I was a poster on the SevenForums, but it appears that usernames and logins don't transfer from there? Anyhow ive registered a new account here to post my (hopefully simple) query: Ive just followed Brinks amazing Clean Install W10...
I'll apologize in advance if this is answered elsewhere here, but I couldn't find it. I just installed a new hard drive and the techs suggested it was a good idea to put fresh Windows 10 on it. (It was originally W7, later upgraded to 8 and then...
I have on my system INTE CORE 2 DUO CPU 3GHz Installed Mem 8 GB 64 bit operating - 2T storage The system came with Window 7 pro with no installed programs at all I have added some. The problems I am having are: I have to right click serval...

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 23:42.
Find Us