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  1.    07 Jul 2016 #1
    Join Date : Jul 2016
    Posts : 7
    Windows 10 64bt v.1511 build 10586.420

    PC works fine but wouldn't do a system restore


    Hi my PC works fine but wouldn't do a system restore.tried DISM tools but fails at initiatilisation. Ran chkdsk overnight no problems, sfc no problems. Last resort used media creation tool as per here. It went right though fine but then said something happened and didn't install. PC boots up fine,runs all programs fine. At a complete loss now.
    any help much appreciated.
    Last edited by Brink; 07 Jul 2016 at 08:17. Reason: Moved to new thread
      My ComputerSystem Spec
  2.    07 Jul 2016 #2
    Join Date : Oct 2013
    Posts : 25,643
    64-bit Windows 10 Pro build 17046

    Hello Barin, and welcome to Ten Forums.

    You might see if doing the repair install with an ISO or USB may work better.
      My ComputersSystem Spec
  3.    07 Jul 2016 #3
    Join Date : Jul 2016
    Posts : 7
    Windows 10 64bt v.1511 build 10586.420
    Thread Starter

    Quote Originally Posted by Brink View Post
    Hello Barin, and welcome to Ten Forums.

    You might see if doing the repair install with an ISO or USB may work better.
    Thank you. I just checked DISM log again and got

    Code:
    Failed to bind the online servicing stack - CDISMOSServiceManager::get_ServicingStackDirectory(hr:0x800700c1)
    2016-07-07 12:30:57,
    [8780] [0x8007007b] FIOReadFileIntoBuffer:(1250): The filename, directory name, or volume label syntax is incorrect.
    [8780] [0xc142011c] UnmarshallImageHandleFromDirectory:(793)
    [8780] [0xc142011c] WIMGetMountedImageHandle:(3046)
    [8780] [0x8007007b] FIOReadFileIntoBuffer:(1250): The filename, directory name, or volume label syntax is incorrect.
    [8780] [0xc142011c] UnmarshallImageHandleFromDirectory:(793)
    [8780] [0xc142011c] WIMGetMountedImageHandle:(3046) Error                 DISM   DISM OS Provider: PID=9996 TID=10008 Failed trying to determine the OS Version
    Hard Drive Failing?
      My ComputerSystem Spec
  4.    07 Jul 2016 #4
    Join Date : Oct 2013
    Posts : 25,643
    64-bit Windows 10 Pro build 17046

    That doesn't indicate any issues with the hard drive itself.

    I'd give the ISO or USB a try to see if it may be able to successfully finish a repair install if you like. Be sure to use the same edition, language, and 64-bit that you currently have installed.
      My ComputersSystem Spec
  5.    07 Jul 2016 #5
    Join Date : Jul 2016
    Posts : 7
    Windows 10 64bt v.1511 build 10586.420
    Thread Starter

    Quote Originally Posted by Brink View Post
    That doesn't indicate any issues with the hard drive itself.

    I'd give the ISO or USB a try to see if it may be able to successfully finish a repair install if you like. Be sure to use the same edition, language, and 64-bit that you currently have installed.
    Ty
    trying iso now
      My ComputerSystem Spec
  6.    07 Jul 2016 #6
    Join Date : Jul 2016
    Posts : 7
    Windows 10 64bt v.1511 build 10586.420
    Thread Starter

    Quote Originally Posted by Barin View Post
    Ty
    trying iso now
    something happened. installation failed.
      My ComputerSystem Spec
  7.    07 Jul 2016 #7
    Join Date : Oct 2013
    Posts : 25,643
    64-bit Windows 10 Pro build 17046

    Does it give you any more details than that?

    If you have a 3rd party AV program installed, then temporarily disable or uninstall it until the repair install is done.

    Otherwise, you may need to refresh Windows instead.

    Refresh Windows 10
      My ComputersSystem Spec
  8.    07 Jul 2016 #8
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 561
    Windows 10 Pro 64bit

    Norton's self protection setting affects system restore. If you have another AV software they also may have a self protection module.
      My ComputerSystem Spec
  9.    07 Jul 2016 #9
    Join Date : Jul 2016
    Posts : 7
    Windows 10 64bt v.1511 build 10586.420
    Thread Starter

    Start menu tile and store missing now
    Tried to reload apps through powershell but permission denied
    All corupt now
      My ComputerSystem Spec
  10.    07 Jul 2016 #10
    Join Date : Oct 2013
    Posts : 25,643
    64-bit Windows 10 Pro build 17046

    May be best to bite the bullet and do a clean install instead.

    https://www.tenforums.com/tutorials/1...n-install.html
      My ComputersSystem Spec

 
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