System Image Problem Solved

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  1.    #1

    System Image Problem

    First, I'm new to this site and I don't know if this is the correct place for this thread, if not could someone please advise where to post this. I won't go into the problem here if this isn't the correct place.
      My ComputerSystem Spec

  2.    #2

    Well, I'm going for it and hope for the best. I've been doing System Image backups for quite some time, and have had no problems until Now. The last system image that I did that I restored was Win 8.1 with no problems. After I installed Win 10 Pro from the free download, I made a USB install stick. As I always do, I did a System Image backup to an External HDD after I install any new software to drive C: and tested it to see if I could evoke the System Image restore from the USB drive, no problem.
    Well after numerous backups it came to pass that I inadvertently deleted my Saved email files, so as I've done before, on occasions, I just restore the System Image. Went to bed that night after I did a "Shift + restart" to evoke the access to the System Image Restore and when I turned on the monitor in the morning, expecting the restore to be finished, I found the error message "0x80070057: Parameter is incorrect". Now I have a serious problem!!!
    I've evoked the restore process numerous time from the Win 10 USB install drive as well as reinstalled the Win 10 OS and evoked it that way, to no avail.
    This is the whole reason that I do a System Image Backup is to not have a situation like this, why is Win 10 different? So am I SOL or what? What can I do that I'm missing? Can I use a third party software to reinstall my system? Please Help
      My ComputerSystem Spec

  3.    #3

    In order to help you, you must follow the rules of posting in the BSOD forum on TenForums. You can read those here:

    BSOD - Posting Instructions - Windows 10 Forums

    As for your BSOD problem, it will be hard to help you without a .dmp file. In the posting instructions, you can find out how to get the .dmp file required.
      My ComputerSystem Spec

  4.    #4

    There is no .dmp file since when it did the restore it erased the HDD. That is why I can't follow the rules for posting and why I asked if this was the correct place to post it, if not, can you tell me where to post this?
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 14,015
    Windows 10 Pro

    As this is not something for BSOD analysis I have requested this to be moved to the appropriate forum.

    A system restore problem is not related to BSODs.
      My ComputersSystem Spec

  6.    #6

    I want to thank the powers that be for moving this post to the correct place. That being said, I have been searching over and over again on the same similar posts. I keep noticing one thing constantly, that everything has to be the same, which brings a question. When I did have an OS and files on C:, I re-lettered my HDD and External HDD in logical order. The External HDD that houses the system image was G: , but when I did the System Image Restore and it searched the HDD, it said that the image was on drive F:, would this cause the error?
    Also, I'm sure that Win 10 has upgraded and it could have since the last System Image Backup took place, which brings me to something else that I noticed in my search, <"The installation media (ex: ISO or USB) must be the same edition and build as your currently installed Windows 10. If it's not, then the repair install will fail.">, so my next question is this, since there could be a possibility that Windows updated after I did a system image, would that cause the problem?
    Next question along the same line, I tried doing a restore by booting off my USB, which is different than the updated OS, the same condition applies, correct?
    If this is all true, is there any way to find the build of the OS on the image and download that build or manipulate the image so that drives are all the same? Is there away to use a third party software to restore my system off of the saved image?
      My ComputerSystem Spec

  7.    #7


    The External HDD that houses the system image was G: , but when I did the System Image Restore and it searched the HDD, it said that the image was on drive F:, would this cause the error?
    Not 100% sure about this but I have noticed before that moving the backup files to a different location effectively breaks it.
    Now if changing drive letters amounts to the same I really don't know.

      My ComputersSystem Spec

  8.    #8

    But, if your system has the drive letters changed before the backup and you do a restore from the system using "shift + restart" it show the drive letters different. Why?
      My ComputerSystem Spec

  9. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    Try recovery when booting to a Win10 System Repair disc, Win10 Install media, or a Recovery drive.

    Advanced Startup Options - Boot to in Windows 10 - Windows 10 Forums

    Advanced Startup Options > Troubleshoot > Advanced options > System image recovery

    It should search the drive(s) and find the image - I don't think the drive letter affects it - I've moved an image from one drive to another and it still worked.
      My ComputerSystem Spec

  10.    #10

    That's what I do and at the end of the restore I get the error.
      My ComputerSystem Spec

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