Acronis Changed UEFI boot on Dell , how to undo

KenY7744 · 11 Jun 2016

I have a Dell Inspiron 660 with i5 processor. I recently installed a trial version of Acronis True Image 2016, and it modified the UEFI boot parameters to produce a menu at bootup which offers 3 choices: Acronis True Image, Acronis System Report and continue boot. I uninstalled Acronis, but the boot options menu still comes up.

I went into Windows 10 settings, update & security, recovery, advanced startup and restarted the PC. In the advanced startup menu after restart, it has an option to change UEFI settings, which when I select it, it says RESTART TO CHANGE UEFI OPTIONS. This then restarts the PC and takes me into the BIOS setup. I've tried all the settings in the BOOT section, but when I go to LEGACY, I still get the Acronis True Image on restart. All the other BIOS settings have not removed the ACRONIS boot menu when I reset to UEFI boot.

I reinstalled Acronis 2016 to see if there was anything in the program to remove the boot options menu, but I couldn't find anything.

Help!!!

Arc · 11 Jun 2016

Not sure if it is any helpful .... but .... do it the boot entries appear in the system configuration boot tab? I mean here ....

Acronis Changed UEFI boot on Dell , how to undo-2016-06-12_000810.jpg

Have a check. Type (copy-paste) msconfig in search/cortana and click on the resulting option "System Configuration". It will open with the "General" tab. Go to the "Boot" tab. If the other boot entries are there, select them one by one and delete.

Keep that one as shown in the above image.

About the UEFI settings, what happens if you load the optimized defaults in the BIOS?

KenY7744 · 11 Jun 2016

No; already checked that.

topgundcp · 11 Jun 2016

Download: Visual BCD Download
Install and run. You'll get an error message popup, ignore and click OK. On the left pane, under loaders, go thru the list, right click and delete any entry related to Acronis. Exit and reboot.

NOTE: Need Net Framework installed to run the program.

KenY7744 · 16 Jun 2016

Unless I have misinterpreted the description of the Visual BCD tool, it does not appear to fix UEFI boot options. Acronis made some change to the UEFI boot options so that it was possible to boot into a recovery tool to access backup images in the event of an inability to boot normally to Windows.

Even after uninstalling Acronis TI 2016, even using Revo Uninstaller's deeper cleaning tools, I'm still having Acronis showing up when rebooting.

fireberd · 16 Jun 2016

I suspect you are going to have to do a complete reinstall to get it back working correctly. If you want to use Acronis, do not install the recovery feature, just install the program and make backups. Create an Acronis WinPE rescue disk that you can boot for recovery purposes.

On cleaning out Acronis. I had Acronis True Image and it failed me twice trying to do recoveries. It didn't get a third chance and I switched to Macrium Reflect and no issues so far. When I uninstalled Acronis, using Revo Pro Uninstaller there a multitude of Acronis registry entries that remained. I had to manually edit the registry to remove them.

RWOne · 16 Jun 2016

Not to say that there are not options to try, but have you gone to the Acronis boards with your issue?

KenY7744 · 16 Jun 2016

I am wondering whether doing a clean install of Windows 10 will resolve this issue. Does the UEFI secure-boot information reside on the boot HD or somewhere in the BIOS?

I did go on the Acronis boards, (and even got into chat with an Acronis support tech) but did not find anything that was useful. I guess I can go back there and try different search terms and see if I get some better solutions.

OldMike65 · 16 Jun 2016

Did you try running their backup remove utility from Acronis ?? Here is the link. They call it their Cleanup Utility.
https://kb.acronis.com/content/35521

Kyhi · 16 Jun 2016

and it modified the UEFI boot parameters to produce a menu at bootup which offers 3 choices: Acronis True Image, Acronis System Report and continue boot.

It appears Acronis Loaded its boot loader before the windows boot loader... Based on your choices above, the continue passes the boot over to windows..

you can assign a drive letter using diskpart to the EFI partition, format the partition, and then use the command bcdboot c:\windows to re-write the boot files..