1.    01 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 1
    Windows 10

    File History doesn't even try to backup anything


    Hello,

    I'm trying to backup my files using File History onto an external hard drive. The problem is, it claims "Windows is backing up your files for the first time," but it doesn't copy anything at all!

    In the "New" settings panel, when I click "More Options," it always closes without an error message, which I assume is a crash. The one time it actually opened, it just showed "Size of backup: 0 bytes." In the "Old" control panel, clicking "Run Now" just gives me a message that File History is backing up my files, although on the actual hard drive there's absolutely nothing there.

    Is there any way to get this to work even half decently or should I just invest in a third party backup application? I'm not sure if File History can even be trusted seeing as it automatically crashes when I open it in the new settings panel.
      My ComputerSystem Spec
  2.    03 Jun 2016 #2
    Join Date : Apr 2016
    West Sussex, UK
    Posts : 8
    Windows 10 Pro 64-bit, v1607, build 14393.1480

    I too had difficulty getting File History to start. Like you, I found that the Backup settings page kept crashing when specifying a drive to use, and I wondered if it was worthwhile continuing.
    However, persistence paid off, eventually. A few days later, and a few reboots in between (I always shut down at the end of a day), when I revisited this, it started to behave, and backup to an external drive kicked off. I don't know even now what changed meanwhile to sort it out, but something clearly did, and FileHistory has kept going ever since, and I now have over 800Gb of history to dig through, if ever I need it. I'll bet I still won't be able to find what I need, though.
    Be aware, when you sort this, and get it going, that the backup service will work flat-out for a considerable time, building the first backup version of the selected folders. Expect a dip in disk response!
    Good Luck, sorry I couldn't be more helpful, except to offer encouragement.
      My ComputerSystem Spec
  3.    03 Jun 2016 #3
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Quote Originally Posted by hellomyselftric View Post
    Hello,

    I'm trying to backup my files using File History onto an external hard drive. The problem is, it claims "Windows is backing up your files for the first time," but it doesn't copy anything at all!

    In the "New" settings panel, when I click "More Options," it always closes without an error message, which I assume is a crash. The one time it actually opened, it just showed "Size of backup: 0 bytes." In the "Old" control panel, clicking "Run Now" just gives me a message that File History is backing up my files, although on the actual hard drive there's absolutely nothing there.

    Is there any way to get this to work even half decently or should I just invest in a third party backup application? I'm not sure if File History can even be trusted seeing as it automatically crashes when I open it in the new settings panel.
    I don't get it. What New settings panel ? What More Options ?

    If you do files backup to an external drive as you said, then when it is finished, the backup files are stored inside folder File History in your external hard drive.
    Have you checked there.
    Perhaps I am missing something ?

    Click image for larger version. 

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      My ComputerSystem Spec
  4.    03 Jun 2016 #4
    Join Date : Nov 2015
    Posts : 2,962
    64bit Win 10 Pro ver 1709 Build 16299.125

    Quote Originally Posted by davidhk View Post
    I don't get it. What New settings panel ? What More Options ?
    This is the screen he is referring to. Clicking on More Options should not crash the PC so there is something not working correctly with his File History configuration.

    Click image for larger version. 

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ID:	83049

    One explanation as provided by Samrick is that his first file history backup has not yet completed.
      My ComputersSystem Spec
  5.    03 Jun 2016 #5
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Quote Originally Posted by hellomyselftric View Post
    Hello,

    I'm trying to backup my files using File History onto an external hard drive. The problem is, it claims "Windows is backing up your files for the first time," but it doesn't copy anything at all!

    In the "New" settings panel, when I click "More Options," it always closes without an error message, which I assume is a crash. The one time it actually opened, it just showed "Size of backup: 0 bytes." In the "Old" control panel, clicking "Run Now" just gives me a message that File History is backing up my files, although on the actual hard drive there's absolutely nothing there.

    Is there any way to get this to work even half decently or should I just invest in a third party backup application? I'm not sure if File History can even be trusted seeing as it automatically crashes when I open it in the new settings panel.
    Quote Originally Posted by SamRick View Post
    I too had difficulty getting File History to start. Like you, I found that the Backup settings page kept crashing when specifying a drive to use, and I wondered if it was worthwhile continuing.
    However, persistence paid off, eventually. A few days later, and a few reboots in between (I always shut down at the end of a day), when I revisited this, it started to behave, and backup to an external drive kicked off. I don't know even now what changed meanwhile to sort it out, but something clearly did, and FileHistory has kept going ever since, and I now have over 800Gb of history to dig through, if ever I need it. I'll bet I still won't be able to find what I need, though.
    Be aware, when you sort this, and get it going, that the backup service will work flat-out for a considerable time, building the first backup version of the selected folders. Expect a dip in disk response!
    Good Luck, sorry I couldn't be more helpful, except to offer encouragement.
    I do it the old-fashioned way...................

    Plug in the ext. hdd > right click at Start button > Control Panel > top right, click View by > click either large or small > File History ...............

    Click image for larger version. 

Name:	File History .... files backup.jpg 
Views:	2 
Size:	125.4 KB 
ID:	83051
      My ComputerSystem Spec

 


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