Windows 10: Issues Restoring from WindowsImageBackup

  1.    28 May 2016 #1

    Issues Restoring from WindowsImageBackup


    Hello,

    I am trying to restore a WindowsImageBackup file that I had created before sending my laptop in to HP for repairs. I am running Windows 10 and the backup was created using Windows 10 as well on my external Seagate FreeAgent Go hard drive. I have tried restoring from the Backup and Restore screen but it does not find my Restore file. Is there another way I am supposed to do this. Thanks for your help!

    Sean
      My ComputerSystem Spec


  2. Posts : 21,768
    Dual boot - Win 10 Pro & Win 10 Insider (and a sprinkling of VMs)
       28 May 2016 #2

    sdmoser said: View Post
    Hello,

    I am trying to restore a WindowsImageBackup file that I had created before sending my laptop in to HP for repairs. I am running Windows 10 and the backup was created using Windows 10 as well on my external Seagate FreeAgent Go hard drive. I have tried restoring from the Backup and Restore screen but it does not find my Restore file. Is there another way I am supposed to do this. Thanks for your help!

    Sean
    Sounds like maybe the "repairs" included a clean install or reset of your Windows 10. Probably, Win 10 doesn't know anything about that backup on your ext drive. Try right clicking the Image itself on the ext drive and see if there is an option to open it with Windows Backup and Restore. If so, go from there. Sorry can't show you any screen shots because I do not use Windows backup and restore, I use Macrium Reflect. But, because it is a VHD ( maybe VHDX) file, it will be associated with the Windows backup and restore.
      My ComputersSystem Spec


 

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