Issues Restoring from WindowsImageBackup


  1. sdmoser
    Posts : 1
    Windows 10
       New #1

    Issues Restoring from WindowsImageBackup


    Hello,

    I am trying to restore a WindowsImageBackup file that I had created before sending my laptop in to HP for repairs. I am running Windows 10 and the backup was created using Windows 10 as well on my external Seagate FreeAgent Go hard drive. I have tried restoring from the Backup and Restore screen but it does not find my Restore file. Is there another way I am supposed to do this. Thanks for your help!

    Sean
      My Computer
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  3. f14tomcat
    Posts : 56,830
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #2

    sdmoser said:
    Hello,

    I am trying to restore a WindowsImageBackup file that I had created before sending my laptop in to HP for repairs. I am running Windows 10 and the backup was created using Windows 10 as well on my external Seagate FreeAgent Go hard drive. I have tried restoring from the Backup and Restore screen but it does not find my Restore file. Is there another way I am supposed to do this. Thanks for your help!

    Sean
    Sounds like maybe the "repairs" included a clean install or reset of your Windows 10. Probably, Win 10 doesn't know anything about that backup on your ext drive. Try right clicking the Image itself on the ext drive and see if there is an option to open it with Windows Backup and Restore. If so, go from there. Sorry can't show you any screen shots because I do not use Windows backup and restore, I use Macrium Reflect. But, because it is a VHD ( maybe VHDX) file, it will be associated with the Windows backup and restore.
      My Computers
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