New
#1
An unexpected error occurred during system restore (0x80070002)
24 hours of frustration in to this issue
it appears that my laptop updated on the 10th as I see a restore point but it ran out of juice around this time and after recharging it now won't boot I just get the blue screen with rotating dots.
By powering on and off several times in quick succession the auto repair runs but that does not fix the issue, if I select advanced options after auto repair I get the options...
continue and exit to Windows 10 - simply boots to the blue screen again
use a device - I don't have a usb or recovery dvd
troubleshoot - I would prefer not to reset and loose all my programs / apps so advanced options appears to be my only choice.
startup repair does not work for this issue
system image recovery - I don't have a system image file
command prompt - I would need very detailed guidance as I am not an it person
uefi firmware settings - as above (I don't even know what this is)?
so I was left with system restore but unfortunately all restore points fail and give me the error in the title
Please help
thanks
Simon