Windows 7's "Backup and Restore" program crashes on startup

Hi,

I ran into a weird problem with my Windows 10 Pro installation. Earlier this week, I used the Windows 7 Backup and Restore program to do some backups (including a system image) in preparation for a new desktop I'll be bringing home tomorrow. I used my 2 TB Passport external HDD as the destination. Everything worked fine.

Today, I thought I'd run one more backup as I recently installed a few new programs, but for some odd reason, the backup menu is almost totally blank (Under Control Panel -> System Security -> Backup and Restore (Windows 7)).

I've included a screenshot for your perusal. Just in case there was corruption of some kind, I used the sfc /scannow command (using Admin), but it didn't find any integrity violations.

Has anyone else encountered this or have any ideas?

Thanks!

P.S. I can't think of anything I've done that might have caused this. The only thing I've done this week of note is update the firmware for my SSD (I have a Samsung Evo 840) using the Samsung Magician software.

I have no other issues with the OS as of this writing.

dalchina said:

Hi, well reported, thanks. Try
Windows 7 Backup and Restore blank screen - Windows 7 Help Forums
and
my windows 7 backup scannow - Microsoft Community

Note: 3rd party disk imaging offers many advantages compared to Windows' own, with incremental and differential images, schedules, restoration to dissimilar hardware, backup maintenance settings to control the number of backups kept etc etc.

Given that you are getting a new PC you might be interested in the program Laplink offers (PCMover Disk Imahe Assistant) (which I used 95%+ successfully on 300+ programs), used to transfer programs to a new PC, using an image you have created. Whilst they promote O&O Disk Image, Macrium Reflect (free) images should be ok too.

Many here advocate Macrium.

That did it! Thank you very much! I'll also look into the Laplink program you mentioned.


Have a great weekend!

~Ben