Windows 10: System Image Backup Failure, error 0x800423f3

  1. twokatmew's Avatar
    Posts : 3
    Windows 10 x64 Pro
       02 Sep 2015 #1

    System Image Backup Failure, error 0x800423f3

    I've been running two machines with Windows 10 x64 for a while now. I periodically run a system image backup (on each machine) to an external HDD just as an extra precaution, as I use EaseUS ToDo Backup Workstation 8.6 for my weekly system images. Today I was able to complete the usual system image backup on my desktop (homebuilt Core i7, 16GB RAM, Win10 Pro upgraded from Win7) with no issues. My laptop, however, is having troubles. It's a new HP Spectre x360 (Core i7, 8GB RAM) with a clean install of Win10 Home x64. After attempting the system image backup, I get error 0x800423f3. It claims to be a transient error, but no amount of retrying or retrying after rebooting solves the issue. I've checked the event log for SPP and VSS errors, and there are many. Unfortunately when I send the error codes to Microsoft, there is no information available for any of the error codes! Upon running "vssadmin list writers", I find that the following writers are in a failed state (7) due to having timed out: System Writer, WMI Writer, MSSearch Service Writer.

    I've googled and googled with no solution in sight. I'd appreciate any and all info on how I might resolve the issue. Thanks so much! :)
      My ComputerSystem Spec

  2. twokatmew's Avatar
    Posts : 3
    Windows 10 x64 Pro
    Thread Starter
       04 Sep 2015 #2

    I don't know what caused the problem to start, nor have I found a solution. But ... I restored an EaseUS backup image, and fortunately I can now create Windows system image again.
      My ComputerSystem Spec


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