After a Windows reset, I get message: "An unsupported build of Win 10"


  1. Posts : 378
    Windows 10 Home 21H2
       #1

    After a Windows reset, I get message: "An unsupported build of Win 10"


    .
    I have Dell XPS 17

    I reset my PC using:

    Settings > Update & Security > Recovery > Reset this PC > Get Started button > Keep my files

    I lost my DATA (D:) partition, as mentioned here:

    Windows reset has wiped all data from D: partition

    While re-installing apps after the reset, I got at least 2 instances of the following message:

    ---------------------
    - An unsupported build of Win 10 was detected, probably an insider build - unexpected results - Win Explorer can crash, etc
    ---------------------

    What action should I take now?

    Thanks
      My Computer


  2. Posts : 4,640
    several
       #2

    look in C:\$SysReset\Logs\Setupact.log for any messages
      My Computer


  3. Posts : 8,145
    windows 10
       #3

    What version are you running from a CMD prompt type winver
      My Computer


  4. Posts : 378
    Windows 10 Home 21H2
    Thread Starter
       #4

    .
    SIW2 said:
    look in C:\$SysReset\Logs\Setupact.log for any messages
    I looked in that file.

    The last two lines were:

    OnlineUI: User cancelled reset
    2023-06-01 09:09:00, Info ResetNotifyCancel: User canceled on page [OnlineScenarioValidation]

    However, the cancellation was done just before the actual reset was implemented.

    All the following is from my handwritten notes.

    During the cancelled run, I originally specified:

    - Cloud download
    - "Restore apps that came with this PC"

    But I then cancelled.

    I Googled "Cloud download". An EaseUS post said: "Local re-install works best if you want to re-install Windows through the saved system files on your PC. So, I changed to "Local re-install"

    I also changed to: "Do not restore apps and settings that came with this PC"

    Conclusions:

    - The LOG file refers to the cancelled run.
    - Therefore, the second run did not generate log entries.

    Thanks

    - - - Updated - - -

    .
    Samuria said:
    What version are you running from a CMD prompt type winver
    .
    After a Windows reset, I get message: "An unsupported build of Win 10"-2023-06-01-13_50_25-about-windows.png

    Thanks

    .

    - - - Updated - - -

    .
    @Samuria said:
    .
    -------------------------
    What version are you running from a CMD prompt type winver
    ------------------------
    .
    After a Windows reset, I get message: "An unsupported build of Win 10"-2023-06-01-13_50_25-about-windows.png
    .
    Thanks
      My Computer


 

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