Windows reset has wiped all data from D: partition


  1. Posts : 378
    Windows 10 Home 21H2
       #1

    Windows reset has wiped all data from D: partition


    .
    I have Windows 10 on Dell XPS 17.

    I have Windows on the C: partition and data on the D: partition.

    I wanted to reset Windows. I used Option 1 in Shawn's tutorial here:

    Boot to Advanced Startup Options in Windows 10

    The description says:

    "This lets you choose to keep your personal files or remove them, and then reinstalls Windows."

    After the re-install, I could see only the C: drive in File Exlorer. There was no D: drive

    I opened Macrium - purely as a convenient means of examining drives.

    Everything looked normal, with 3 blue partitions on the left (including C:, one grey partition, and 3 blue partitions on the right..

    I wanted to compare with previous "Existing Backups", but I couldn't find them from within Macrium - despite the fact that I can see all the backups on an external HDD. Normally, pressing "Existing Backups" populates the list.

    There's the possibility that I actually chose the wrong option to reset Windows.

    So, here's some handwritten notes that I made on a step-by-step basis as I followed the tutorial steps:

    -------------------
    Use Settings, choose Start with T/Shooting (Security > Recover)
    Click Troubleshoot
    Dell logo
    Pls wait
    "Reset this PC"
    Password > Accepted PIN !!
    Choose Local Reinstall
    Reset
    Start 21:37
    End22:00
    ----------------------

    Question: Is it possible that I chose the WRONG option at the start, but that the wrong option presented questions that I could have answered exactly as above ?

    According to my handwritten notes, I see no option "to keep your personal files or remove them", as it says at the start of this post.

    BTW: If the data on D: is lost, it's not a disaster. My external backup is only a couple of days old. But I would still like to know how to recover - and keep my data.

    Thanks
      My Computer


  2. Posts : 43,366
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Here's the reset Win 10 tutorial
    Reset Windows 10

    - the one you quoted above is ONLY about booting to advanced startup options.

    From the reset tutorial, note option 1, step 3.

    You can compare what you did with that as reference and see if you understand better what happened.

    Do you still have your installed progs and user account(s)?
      My Computers


  3. Posts : 378
    Windows 10 Home 21H2
    Thread Starter
       #3

    .
    dalchina said:
    Here's the reset Win 10 tutorial
    Reset Windows 10

    - the one you quoted above is ONLY about booting to advanced startup options.
    .
    True. But the tutorial continues all the way to the point where it offers the choice:

    - Keep my files
    - Remove everything
    .
    dalchina said:
    From the reset tutorial, note option 1, step 3.
    .
    That option shows the same two choices that I mentioned above.
    .
    dalchina said:
    Do you still have your installed progs and user account(s)?
    .
    I don't have my installed progs. But I never expected to. But the following link shows how to keep the progs.

    Any links mentioned below were only found after the unsuccessful Restore

    Reset/Refresh Windows 10 without Losing Programs (3 Ways)
    .
    In Control Panel > User Accounts, I still see my account as "Local account, Administrator". I no longer have the accounts for my grandchildren. But these were only used for browsing. No data.
    [/QUOTE]
    .
    Here's a MiniTool link that describes the exact method that I used .

    Windows Settings > Update and Security > Recovery.

    "Troubleshoot" followed by "Reset this PC":

    Two Solutions to Refresh Windows 10 Without Losing Programs

    And an EaseUs link that recommends exactly the same thing as the Minitool link:

    How to Factory Reset PC Without Losing Data in Windows - EaseUS

    Finally, the AOMEI link (free BackerUpper) that allows you to KEEP YOUR PROGRAMS. This looks like the best of all the methods.

    Reset/Refresh Windows 10 without Losing Programs (3 Ways)

    Thanks for your help
      My Computer


  4. Posts : 43,366
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    True. But the tutorial continues all the way to the point where it offers the choice:

    - Keep my files
    - Remove everything
    Only inasmuch as the screenshot is MS hinting at what the option does- which is expanded in the tutorial I cited - effectively it's the continuance of Option 1.

    As to the loss of partitition D: - I'm surprised.

    I suggest you try a 3rd party partition manager e.g. Minitool Partition Wizard - even Disk Management.
    It may be that you will see it- but without a drive letter.
    If it doesn't have one, you can assign one.
      My Computers


  5. Posts : 378
    Windows 10 Home 21H2
    Thread Starter
       #5

    .
    dalchina said:
    I suggest you try a 3rd party partition manager e.g. Minitool Partition Wizard - even Disk Management.
    It may be that you will see it
    .
    Good point.

    Macrium actually showed that partition as grey, and "Unallocated". In other words, I could have used Macrium to expand C: into the unallocated space (if I had wanted to).
    .
    dalchina said:
    ... but without a drive letter.
    .
    Yes. I think it might be possible for a partition to actually HAVE data in every byte - but it would be invisible without a drive letter. Hence Macrium marks the partition as "Unallocated". (AFAIK, the data in files and folders is never deleted during normal operation. It's only the entries in the FAT and Directory that are deleted. Byte data can only be deleted with third-party tools when someone wants to pass on a computer to someone else. )

    So, maybe if I had used PartitionWizard to assign a drive letter, it might have exposed the data in File Explorer.

    But too late now. I assigned drive letter D: to the unallocated partition. iDrive has already restored 80% of the data.

    Thanks
      My Computer


 

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