System Failure --will not boot

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  1. Posts : 582
    win10
    Thread Starter
       #11

    hi - I am going to take it to the guy that fixed it last time. Here is what I did to kill it this time - I had made a system backup recovery file and saved it to my external drive. It was a large file and I found I needed the room on that drive for a project - so I deleted that large file. I think that is what messed up my Dell.

    That WD drive is fine. I checked it before this disaster struck and it passed - both on the Dell site and with another app. I will have him load win10 home. I will then try the restore as I was able to with my last disaster but do have a question. When I was fiddling with the Macrium back up - it said a network driver was missing - I couldn't get it to work because of that. It had been working and then came up with that message. Will the reinstall of windows replace that item?

    Also, will the reinstall of windows help with all of those bsods? Thanks, Denis.
      My Computer


  2. Posts : 17,013
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #12

    I cannot really see any further than your intermittent connection to the SSD.

    I do not agree that deleting a system image on your external drive could mess up your computer.

    I do not know why you want the tech to reinstall Windows but that's fine as long as the reinstallation is of the same Edition that you have now [Home, from your comments].
    I don't know why an intermittent connection to the SSD would cause BSODs but intermittent connections can cause all manner of bewildering symptoms.. And if Windows is going to be reinstalled & the intermittent connection fixed then you'll be starting from scratch again and there is no reason to expect the same faults unless there is defective hardware.

    I have no idea why Macrium Reflect would report a network problem.


    Best of luck,
    Denis
      My Computer


  3. Posts : 582
    win10
    Thread Starter
       #13

    Thanks Denis - always appreciate your input - couple of questions --
    Why wouldn't I want to reinstall windows? Do you think I should get rid of the Dell and just go with a new pc?

    The logon failure started the whole mess. I would click on windows 10 - the password line would come up - when I tried to enter it, it just kept the cursor bouncing out and I could not enter it.

    I did go to the fix my computer menu and after it did whatever it does, it said, "cannot fix"..Sounds serious.

    I am going to plug in the Macrium restore files and see the exact language it gives me, but as I recall, it said no network driver. It had been working before that in that it would do its menus of source and where to put that source info (sorry for awkward sentence - don't know how else to say it) -- it looked like it was going to do its thing again, and then it would say,
    "caution, all info on this file will be deleted" -- so I would stop. I didn't remember that from my successful restore of a few months back - I probably said sure go ahead. This time I was more cautious.

    Anyway, those are my problems and my thoughts. Thanks again, Denis.
      My Computer


  4. Posts : 17,013
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #14

    "Why wouldn't I want to reinstall windows?" - I have not seen anything to suggest that it would be worth bothering.
    "Do you think I should get rid of the Dell and just go with a new pc?" - Let the technician have a look & have a say. It seems to me that your problems started with that M.2 failure. I would still consider getting a new M.2 instead of the SSD. I'm still able to use computers from 2005 & 2010 and my main computer is from 2016. I only stopped using a computer from 2000 because I could not think of any jobs for it.
    "The logon failure started the whole mess" - you had already reported problems before that.

    I urge you to get the intermittent disk connection resolved before you waste any energy on anything else.
    If you really want to tackle everything, give the technician a list of every problem you have seen. I would still expect sorting out that intermittent disk connection would be the first thing she/he would decide to do.


    Best of luck,
    Denis
      My Computer


  5. Posts : 17,013
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #15

    You might also like to watch this thread about an SSD not always being detected.
    ssd disconnecting problems - TenForums


    By the way, just as preparation for your visit to the technician, would you are to tell me / remind me
    - How big is your SSD?
    - How much free space is left on it?
    - How much space is taken up by your own files? Unless you've been putting them elsewhere, you can check this by putting this in the File explorer toolbar [when the SSD does work] including the funny symbols
    Code:
    C:\Users\%UserName%
    then right-clicking on that folder, selecting Properties, waiting while it calculates then reading off the Size it reports.


    All the best,
    Denis
      My Computer


  6. Posts : 582
    win10
    Thread Starter
       #16

    The ssd is 500 gb. but some kind of partition thing happened and it says 250 . I know how to deal with that as I got tips on win10 forum. It is only half full - about 125 available.

    No one has yet answered the question about - "caution this file will be erased when I'm doing the restore"

    I downloaded the iso thing to reinstall win 10 but no deal. When I go to my win7 desktop and click on it and says, essentially, no thanks.

    If I could get that working I would do it so can't so must go to fix it guy.
      My Computer


  7. Posts : 17,013
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #17

    patriceltic said:
    The ssd is 500 gb. but some kind of partition thing happened and it says 250 . I know how to deal with that as I got tips on win10 forum. It is only half full - about 125 available.
    I also partition my disks.
    That can be discussed after the intermittent connection is repaired.

    patriceltic said:
    No one has yet answered the question about - "caution this file will be erased when I'm doing the restore"
    What is the question?

    patriceltic said:
    I downloaded the iso thing to reinstall win 10 but no deal. When I go to my win7 desktop and click on it and says, essentially, no thanks. If I could get that working I would do it so can't so must go to fix it guy.
    You can do it on your Windows 10 computer after the intermittent connection is repaired.
    It is possible in Windows 7 but you'd have to ask somebody else about that. The ISO download tutorial would seem to be a good place to ask.


    Denis
      My Computer


  8. Posts : 582
    win10
    Thread Starter
       #18

    The question is -- "will the file be erased" as part of the Macrium restore. It says that every time I run it - when U before it said it was missing a network driver.

    Also, I have a lot of stuff backed up to my external WD drive. If I decide to get a new pc with win11, that drive will still work, yes?

    Thanks.
      My Computer


  9. Posts : 1,225
    W10-Pro 22H2
       #19

    The 'file overwrite' warning is probably just Reflect making it clear that the destination partition will have its contents replaced - but only you can see the full message and the context. A screenshot may be tricky, try a photo...
      My Computer


  10. Posts : 17,013
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #20

    patriceltic said:
    The question is -- "will the file be erased" as part of the Macrium restore. It says that every time I run it - when U before it said it was missing a network driver.
    I suggest you do not even think about it until the intermittent connection is fixed.

    patriceltic said:
    Also, I have a lot of stuff backed up to my external WD drive. If I decide to get a new pc with win11, that drive will still work, yes?
    Yes.
    You might wish to have things arranged in subfolders for each computer so you do not get their backups mixed up.
    You do not seem to be concerned about spending money. So do also consider having two backup disks.
    I have two. I back up to one of them one week and the other the next week.
    So even if a backup drive failed at the same time as my computer's internal disk, the most I would lose is a week's files.
    Actually, much less. I have a script that runs every hour on the hour that copies changed files onto an SD card that sits in the otherwise unused SD card drive in my computer. I can't fit everything on there without spending a fortune on a huge SD card so I am limited in what I can back up to it by its 512GB capacity. This sort of backup is permanently connected so might be lost to malware during an attack but, in the meantime, it means that I'd only lose an hour's worth of changes to my main files.


    All the best,
    Denis
      My Computer


 

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