Problem with an NVMe SSD in a USB 3.0 external environment.

Page 1 of 2 12 LastLast

  1. Posts : 5,048
    Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
       #1

    Problem with an NVMe SSD in a USB 3.0 external environment.


    Hi everybody -

    Take a look at this:

    Problem with an NVMe SSD in a USB 3.0 external environment.-usb-ssd.png

    Working for over 3 years without a issue. Have two others that are functioning just fine.
    Formatted the NVMe but it doesn't appear that any bad cells were ever locked out.

    Checked against HDD Sentinel - same error. SSD works perfectly.

    Opinions?

    TIA

      My Computer


  2. Posts : 42,507
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    It will function perfectly... but the Available Spare level has fallen below the Available Spare Threshold..

    https://media.kingston.com/support/d..._attribute.pdf

    That it is zero suggests the device is now approaching a point of failure.

    Setting the threshold to zero wouldn't make a lot of sense of course.

    SSD case: Bad sectors on SSD
      My Computers


  3. Posts : 4,165
    Windows 11 Pro, 22H2
       #3

    It's possible that this is simply a quirk of this drive - that Crystal DiskInfo may simply not be understanding some unusual or non-standard SMART data from that drive.

    I would suggest seeing if Toshiba themselves have a utility to analyze the drive.

    One more thing: I have noticed that some external NVMe chassis seem to be particularly flaky when used with cables longer than about one foot. I've migrated all my NVMe drives to another make of NVMe case and now they all work great even with 1-meter-long cables. I know that the cable may not be the issue here because you said that the drive works perfectly, but I thought that I would point it out.
      My Computers


  4. Posts : 15,374
    Windows10
       #4

    hsehestedt said:
    It's possible that this is simply a quirk of this drive - that Crystal DiskInfo may simply not be understanding some unusual or non-standard SMART data from that drive.

    I would suggest seeing if Toshiba themselves have a utility to analyze the drive.

    One more thing: I have noticed that some external NVMe chassis seem to be particularly flaky when used with cables longer than about one foot. I've migrated all my NVMe drives to another make of NVMe case and now they all work great even with 1-meter-long cables. I know that the cable may not be the issue here because you said that the drive works perfectly, but I thought that I would point it out.
    Yeah - some smart tools do not recognise my nvme optane drive. It needs irst drivers and an Intel RST VMD controller. I doubt ther iscanything wrong - these tools were written for SATA drive.
      My Computer


  5. Posts : 5,048
    Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
    Thread Starter
       #5

    Hmm...

    Crystal and HDD Sentinel report the same. This is a weird problem.
    I'm going try try another NVMe (same SSD) and see what happens.

    These NVMe's also have firmware updates - have to check on that as well.

    Thanks.

      My Computer


  6. Posts : 42,507
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #6

    Why a surface scan would be inappropriate:
    hard drive - Is there any value in running a "surface test" on an SSD? - Super User

    smart - How to test SSDs or NVMe for badblocks'? - Super User

    This is nearer to what you mention:
    To really get an indication of the health of your drive, what you need to know is how many bad blocks the controller has already remapped, and how much spare capacity remains to allow it to remap further. SMART data should give you this for SATA, or NVMe has equivalent log pages that contain the same information. In particular, the 'Available Spare' attribute will give you a percentage of how much of the drive's total remapping capability has been used up.
    This page has some specific command line tools you can use for SATA or NVMe:
    Using NVMe Command Line Tools to Check NVMe Flash Health - Percona Database Performance Blog
      My Computers


  7. Posts : 2,147
    Windows 10 Pro 64-bit v22H2
       #7

    I just noticed that most of the information shown by CrystalDiskInfo is also zero. Could something other than the SSD be faulty? If so then maybe the information shown can't be trusted. Do you have another NVME SSD to try in the enclosure?

    Compare that with the info shown for my 500GB Samsung 960 EVO NVME SSD in a Plugable USB enclosure. Notice how much more info is shown.

    Problem with an NVMe SSD in a USB 3.0 external environment.-2023-02-24-03_39_07-crystaldiskinfo-8.16.3-x64.jpg
      My Computers


  8. Posts : 11
    Win 7/10/11
       #8

    I would recommend pulling the NVMe drive out of the enclosure and installing it on an empty M.2 slot on a PC and troubleshoot from there. Supposedly you cannot flash updated firmware on a USB connected NVMe drive. This also might affect certain utilities from accessing important functions of the drive too.
      My Computer


  9. Posts : 5,048
    Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
    Thread Starter
       #9

    Hi folks -

    The SSD firmware was not upgraded, so I took care of that.
    Problem still detected in another system.

    Works fine, so I really wonder if SMART is reporting properly.

      My Computer


  10. Posts : 5,048
    Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
    Thread Starter
       #10

    More information:

    I took another of the same NVMe SSD right out of the static bag and wiped it in the Sabrent USB enclosure.
    After which I formatted for NTFS (entire volume). Format was completed successfully.

    Look at the SMART data from Crystal -

    Problem with an NVMe SSD in a USB 3.0 external environment.-screenshot-2023-03-13.png

    Marked as BAD @ 100% with no value stated.

    Checked also with HDD Sentinel. Same result.

    Next step is try try in the Motherboard, directly.

    Very strange! Might be the controller in the NVMe USB enclosure.

      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:47.
Find Us




Windows 10 Forums