Macrium crashing/closing

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  1. Posts : 1,021
    Microsoft Windows 10 Professional (x64) Build 19045.2846
       #1

    Macrium crashing/closing


    Has anyone experienced Macrium 8.0.7279 closing when attempting to select an image backup to restore.

    I had to revert back to the previous version.
      My Computer


  2. Posts : 4,172
    Windows 11 Pro, 22H2
       #2

    I've not experienced any difficulties like that.

    Question: Are you using the free of the paid edition? If using the paid edition, you might consider trying to upgrade to version 8.1.7378 (the latest build at the time of this post).
      My Computers


  3. Posts : 32,685
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #3

    kitpzyxmsir said:
    Has anyone experienced Macrium 8.0.7279 closing when attempting to select an image backup to restore.

    I had to revert back to the previous version.
    hsehestedt said:
    I've not experienced any difficulties like that.

    Question: Are you using the free of the paid edition? If using the paid edition, you might consider trying to upgrade to version 8.1.7378 (the latest build at the time of this post).
    I have both the paid and the Free versions. I've not seen that problem in either.

    Reflect v8.0.7279 is Reflect Free. When v8.1 was released Free started off on it's own separate set of updates, staying as v8.0. The v8.0.7279 update was the first one for Free after they split.

    How are you selecting an image to restore? There are two ways within Reflect, pick one from the list of existing backups, or browse to find an image. There is a third way outside of Reflect, right-click on an image and select 'Restore'. All work correctly for me in Reflect Free v8.0.7279.
      My Computers


  4. Posts : 44,132
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    See if you can mount and browse the image successfully.
      My Computers


  5. Posts : 1,021
    Microsoft Windows 10 Professional (x64) Build 19045.2846
    Thread Starter
       #5

    Bree said:
    I have both the paid and the Free versions. I've not seen that problem in either.

    Reflect v8.0.7279 is Reflect Free. When v8.1 was released Free started off on it's own separate set of updates, staying as v8.0. The v8.0.7279 update was the first one for Free after they split.

    How are you selecting an image to restore? There are two ways within Reflect, pick one from the list of existing backups, or browse to find an image. There is a third way outside of Reflect, right-click on an image and select 'Restore'. All work correctly for me in Reflect Free v8.0.7279.
    Sorry I didn't get back earlier. For whatever reasons, It stopped happening after restoring the previous version.

    I thought maybe it might have been related to some OS issues I was experiencing that were recently taken care of, so I once again updated to v8.0.7279, and I thought "problem solved". For a little while, at least.

    It just started happening again. I found that I can get it work again by doing a repair, but it eventually reoccurs.

    Is it possible that disabling the "UI watcher" might cause it?

    Macrium crashing/closing-macrium-task-manager.png

    If I posted the Reliability Monitor crash reports, might that help with your analysis?

    And thanks for reminding me of the "right click' thing
      My Computer


  6. Posts : 32,685
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #6

    kitpzyxmsir said:
    Sorry I didn't get back earlier. For whatever reasons, It stopped happening after restoring the previous version.
    That's OK, I'm subscribed to this thread so saw that you had returned.....

    I thought maybe it might have been related to some OS issues I was experiencing that were recently taken care of, so I once again updated to v8.0.7279, and I thought "problem solved". For a little while, at least.

    It just started happening again. I found that I can get it work again by doing a repair, but it eventually reoccurs.

    Is it possible that disabling the "UI watcher" might cause it?

    I've just disabled my Reflect UI Watcher and restarted. Reflect Free v8.0.7279 can still browse for, open, and prepare to restore an image without issues.

    Macrium crashing/closing-image.png

    What were the 'OS issues' you had been having? Could they have returned?
      My Computers


  7. Posts : 1,021
    Microsoft Windows 10 Professional (x64) Build 19045.2846
    Thread Starter
       #7

    Bree said:
    What were the 'OS issues' you had been having? Could they have returned?
    I don't know if this is related, but it kinda leads to another post I was planning.

    For a while now, most of the times I run sfc /scannow, it reports problems were found and repaired.

    I have a cbs.log. Would it possibly help to post it?
      My Computer


  8. Posts : 32,685
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #8

    kitpzyxmsir said:
    I don't know if this is related, but it kinda leads to another post I was planning.

    For a while now, most of the times I run sfc /scannow, it reports problems were found and repaired.

    I have a cbs.log. Would it possibly help to post it?
    There are two types of errors that SFC /ScanNow can report that it has found and corrected.

    The first is a trivial 'ownership or permissions set twice' error. This appears to have no detrimental effect on the OS if left uncorrected, the ownership/permissions are set correctly both times. If you open the CBS.log in Notepad and search for "owned twice' you may find entries like these:
    Code:
    2020-12-06 17:54:11, Info                  CSI    000001dc Warning: Overlap: Directory \??\C:\Windows\SysWOW64\drivers\en-US\ is owned twice or has its security set twice
       Original owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.18362.1, arch Host= amd64 Guest= x86, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}
       New owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.18362.1, arch Host= amd64 Guest= x86, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}
    2020-12-06 17:54:11, Info                  CSI    000001dd Warning: Overlap: Directory \??\C:\Windows\SysWOW64\wbem\en-US\ is owned twice or has its security set twice
       Original owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.18362.1, arch Host= amd64 Guest= x86, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}
       New owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.18362.1, arch Host= amd64 Guest= x86, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}
    2020-12-06 17:54:11, Info                  CSI    000001de Warning: Overlap: Directory \??\C:\Windows\help\mui\0409\ is owned twice or has its security set twice
       Original owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.18362.1, arch Host= amd64 Guest= x86, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}
       New owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.18362.1, arch Host= amd64 Guest= x86, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}
    The second type of error is a significant one which can disrupt the OS behaviour until repaired. It is where a file has been corrupted and has had to be replaced with a copy from the component store. There are many entries in CBS.log, it can be confusing to read it as only a few of them are from SFC. Option Five in this tutorial tells you how to extract just the SFC scan results from the CBS.log.

    Run SFC Command in Windows 10


    If the only errors SFC has corrected are the ownership/permission type then there is nothing to be worried about. If SFC is regularly finding corrupted files to repair that that is cause for concern.
      My Computers


  9. Posts : 1,021
    Microsoft Windows 10 Professional (x64) Build 19045.2846
    Thread Starter
       #9

    Bree said:
    I've just disabled my Reflect UI Watcher and restarted. Reflect Free v8.0.7279 can still browse for, open, and prepare to restore an image without issues.
    I don't know why, but now I unexpectedly have three Macrium related items in Task Manager. Do you have the same?

    Macrium crashing/closing-macrium-3.png

    Maybe it's not a big deal, but I don't do scheduled backups, and I don't like unnecessary stuff running the background. What's your thoughts about that
    Last edited by kitpzyxmsir; 21 Apr 2023 at 18:21.
      My Computer


  10. Posts : 32,685
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #10

    kitpzyxmsir said:
    I don't know why, but now I unexpectedly have three Macrium related items in Task Manager. Do you have the same?

    Macrium crashing/closing-macrium-3.png

    Maybe it's not a big deal, but I don't do scheduled backups, and I don't like unnecessary stuff running the background. What's your thoughts about that
    Yes, I see the same for my machines with Reflect Free v8.0.7279.

    Macrium crashing/closing-image.png


    But they're not actually running (0% CPU). They have been loaded into memory for when needed. They only occupy a few MB so I'm not that bothered by seeing them there. The 'Macrium Reflect Disk Imaging and Backup' one is Reflectmonitor.exe.

    You can see this in the details tab or right clicking and selecting 'Properties'. It's probably 'ReflectMonitor.exe' This is used to display the task bar icon and the interactive backup running dialog. You can show the UI by pressing 'Ctrl'+'Alt'+'M'.
    Task Manager still shows Reflect after completion
      My Computers


 

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