Geek squad can not back up data says nothing happens

Murf1954 said:

My Total Tech Support service agreement ends in June of 2023 and I am conflicted and resentful at this point in time - I will think hard and long about renewing the agreement.

Mary Murphy

I've done several extended warranties in the past and not one time have they every paid out nearly anything close to what I paid into them.

just to touch base with you and your advice. I have my windows 10 back from an independent company. It works better than before. The did not need a reinstall and everything better than before.Apparently when i tried to uninstall open shell it removed some windows properties. Anyway. up and running like new with no tad loss and for 200.00 ans not 30 days ike Geek Squad had it only to tell me it was toast. Thank you one and all for all your help and support you always give good advice and are very patient with me

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ps i did give them an external hard drive which he did back up to

not sure the tech did it but i assume it is the entire system Not sure what he used but when I do it i use Acronis and do the entire image

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do not know they used or how to retrieve it ill contact the tech again thanks

you mean plug it in and see you mean i will lter right now i am just glad i am up and running