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Dell Laptop Failed to Boot After Reflect Restore
I'm updating a friend's Dell Inspiron 5770. I replaced the 128 GB M2 SATA SSD with a Crucial P5 Plus 500GB PCIe M.2 2280SS SSD. Before replacing the card I checked the system was functioning correctly, ran sfc /scannow without errors and made a verified backup Reflect image of all partitions on the original SSD to an external SSD.
It's now working fine but I encountered the following issues:
- The new NVMe SSD was not detected until I changed the BIOS disk setting from RAID to AHCI. The original drive would only function if RAID was set.
- I recovered the backup image OK to the new drive by booting Reflect from a USB recovery drive and recovering all partitions.
- The PC would not boot nor would it boot after running Reflect's Fix Boot Problems option.
- I then booted from the recovery options into Safe Mode which worked. Subsequent boots worked as normal.
I'm mystified why the PC failed to boot and why I had to boot into Safe Mode to fix it. I did have the Reflect boot recovery option set as backed up in the image and wonder if this caused the issue?