Windows 10: Receiving a 0x8024402f error after restoring Windows 10 from a backup.

  1. Posts : 81
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
       27 Aug 2015 #1

    Receiving a 0x8024402f error after restoring Windows 10 from a backup.

    I'm hoping that someone can help me out as I have been unable to find a solution to my problem.

    I upgraded to Windows 10 from Windows 7 back on 8/6 and when everything was looking good I backed up my HD with Acronis TrueImage 2015. Unfortunately, my wife was doing something on the PC that caused the machine to go into a booting loop and I was forced to restore the HD from my 8/7 backup. It appeared that the restore worked well until I tried to re-apply all of the patches and updates to Windows 10 and Office. Each time I have tried Windows Update it returns a 0x8024402f error that only says that something bad happened during the update. So far I've been unable to find a solution on the internet for this problem and I was hoping someone has had this problem before and was able to get it fixed. So far.....

    I've run the Windows Update troubleshooter and it fixed Windows Update components, however this does not resolve the issue. I have also ran the internet connection troubleshooter and the network adapter troubleshooter and neither found an issue. I don't believe that this is an internet problem however as I can receive and send mail from Outlook 2010 and I can successfully upload and download files from cloud storage and other websites. I have scanned my system files using the SFC /SCANNOW command and it found nothing wrong. I have also performed a DISM command and it didn't find anything either. I have also cleared the files from the SoftwareDistrubtion folder and I've re-registered a bunch of DLL's from a list I found but that hasn't resolved anything either. I have also downloaded and have run the Windows Repair tool from and it didn't fix the problem either. Part of the problem here is that this is Windows 10 and most of the past posts have been in regards to Windows 7 and Windows 8.x. My gut is telling me that this is some sort of permisisons issue or some registry issue that's causing this issue to exists.

    So.... Has anyone seen this issue on Windows 10 and has been able to fix the problem? If so can you share with me what you did to get it working again? Thanks.
      My ComputerSystem Spec

  2. bro67's Avatar
    Posts : 4,918
    Mac OS High Sierra 10.13.5
       27 Aug 2015 #2

    You have to go into Windows Update and disable in Settings the Update and uncheck any boxes. Reboot and then go back in and set Windows update back to Automatic and check all boxes. It should start downloading any updates.

    Personally I would just install Windows 8.x, then do the Upgrade, without loading any drivers, settings or files from 8. Once in ten, then start loading back program, etc..
      My ComputerSystem Spec

  3. Posts : 81
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       28 Aug 2015 #3

    Today we turned on our computer that was getting the 0x8024402f error while attempting to invoke Windows Update and, on it's own, the machine decided to check in with the update server on it's own and downloaded 14 updates on the first pass and then after the first restart it downloaded yet another patch on it's own. I compared the patches that were downloaded on this machine against my laptop who also downloaded several patches today and all 15 patches I have are also on my laptop. I don't know if, in trying certain suggestions to fix the 0x8024402f error I triggered something that required a cold boot but now things are working and I don't know why. I would hate it if this whole time the PC was unable to ask for updates until the update server contacted the PC first to establish an update relationship but I guess that might be possible as I don't believe that there were any new updates until today. Anyway, this is still a mystery and I'm unhappy that I don't have an answer why.
      My ComputerSystem Spec


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