Macrium Reflect Rescue Media Issue (WinPE WIM)

Hi everyone,

So, last week, I finally upgraded from Win7 to Win10 and everything seems to be going smoothly... apart from the very first thing I did, which involved installing Macrium Reflect and creating Rescue Media.

A few days later, I discovered that the USB drive used to save the Rescue Media was faulty. I didn’t think it would be an issue to create another copy on a new USB drive, but now Macrium Reflect keeps showing the following error messages whenever I try to do so:

“WIM file not found”

“Failed to generate WinPE WIM: Failed to create the staging area”

I tried disabling antivirus but no luck. I also removed the Macrium Reflect boot menu option but I'm still having problems creating a new copy.

If anyone has any ideas on how to resolve this, it'd be much appreciated.

Thanks.


Windows 10 Home / Version 21H1 (OS Build 19043.1348)

upgraded from Win7 to Win10

1. Take a look in the Programdata folder, probably needs deleting the macrium stuff.
Also clear "%systemdrive%\boot\macrium\WinREFiles"

2. check your new (win10) winre.wim
from an admin cmd prompt:
reagentc /info

SIW2 said:

1. Take a look in the Programdata folder, probably needs deleting the macrium stuff.
Also clear "%systemdrive%\boot\macrium\WinREFiles"

2. check your new (win10) winre.wim
from an admin cmd prompt:
reagentc /info

Okay, just to clear, I have a brand new set-up, so it wasn't just the OS I upgraded.


1) Okay, I found the folder but what should I be looking for? I've enclosed a screenshot.



2) This didn't work. I just got the following;

This command can only be executed from an elevated command prompt.

REAGENTC.EXE: Operation failed: 5

REAGENTC.EXE: An error has occurred.

You need to use an admin cmd prompt.

If the recovery sequence isnt set up, then macrium ( or anything else) wont be able to find winre.wim So you either need to fix that, or dowload the winpe stuff via macrium interface.

Okay, I found the folder but what should I be looking for?

delete it. That is the staging area it is having trouble with. If you find you cant delete the mount folder part, then it could be there is a botched mount. If so you could point dism++ at it ( File>Add Path) and browse to it



and see if it offers to repair the mount, then you can unmount it (File>Unmount Image) after it has been repaired.

Strange as I previously ran cmd prompt in the admin account. Instead, I ran Powershell and it worked this time:

PS C:\windows\system32> reagentc /info
Windows Recovery Environment (Windows RE) and system reset configuration
Information:

Windows RE status: Enabled
Windows RE location: \\?\GLOBALROOT\device\harddisk1\partition3\Recovery\WindowsRE
Boot Configuration Data (BCD) identifier: 68b375d3-499e-11ec-9802-fc3497979677
Recovery image location:
Recovery image index: 0
Custom image location:
Custom image index: 0

REAGENTC.EXE: Operation Successful.

The entire folder was successfully deleted but, after restarting, the problem still occurs.

steve108 said:

Repair Install Windows 10 with an In-place Upgrade is what I would try now

But my PC is only a week old!

Try using the RE WIM option. Your PE files may be corrupt.

Hi everyone,

After discussing this with a good contact, I ended up completely uninstalling Macrium Reflect, restarting the system and reinstalling it. It worked and I now have the Rescue Media on my USB drive.

We also ran a few system checks on the new PC and everything is okay.

steve108, you're now on my ignore list.

Cheers.