DISM does not show cleanup-image option. Unable to repair system image


  1. Posts : 4
    Windows 10
       #1

    DISM does not show cleanup-image option. Unable to repair system image


    Files were corrupted, so I tried using sfc to fix but it said it found files but couldn't repair them. So I tried "Dism /Online /Cleanup-Image /RestoreHealth" in cmd to fix the system image but it returned with "error 87" and "cleanup-image option is unknown". I then looked for available command for DISM using "dism /online /?" and I saw that there's no option for "cleanup-image". This command is available on my friend's laptop but not on mine. What can I do to fix this?
    Windows version number: 21H1 OS Build 19043.1052
      My Computer

  2. Paul Black's Avatar
    Posts : 15,100
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @klodata,
    Welcome to TenForums.

    klodata said:
    I then looked for available command for DISM using "dism /online /?" and I saw that there's no option for "cleanup-image". This command is available on my friend's laptop but not on mine.

    Are you talking about this? => How to Repair Windows 10 Image using DISM

    I hope this helps.
      My Computer


  3. Posts : 4
    Windows 10
    Thread Starter
       #3

    Paul Black said:
    Hello @klodata,
    Welcome to TenForums.




    Are you talking about this? => How to Repair Windows 10 Image using DISM

    I hope this helps.
    No, it's not. I cannot repair windows 10 image because the my dism does not know how to execute the cleanup-image option.
      My Computer

  4. Macboatmaster's Avatar
    Posts : 1,372
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #4

    Please see my post on your other thread you have started
    How do I install DISM with wofadk.sys?

    There is as I explained no benefit in starting another thread on this issue of DISM and the returned error 87

    You are far better continuing here where you already have a reply.
      My Computer

  5. Macboatmaster's Avatar
    Posts : 1,372
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #5

    Further to the above
    this is the cmd
    DISM /Online /Cleanup-image /Restorehealth

    Are you runing it from a cmd prompt with admin rights
    If so the cmd prompt window will be headed
    Administrator - Command Prompt

    If not it will be headed Command Prompt without thw word Administrator
    To open an admin cmd prompt
    type
    cmd
    in search bar when it appears above as Command Prompt - App
    right click and click run as admin.
      My Computer

  6. Macboatmaster's Avatar
    Posts : 1,372
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #6

    Further to the above are you using dism on the windows 10
    I presume there is no chance you are trying dism on another Windows OS
    Or indeed on a WinPE as against the installed 10 shown on your spec
    https://docs.microsoft.com/en-us/win...rted-platforms
      My Computer



  7. Posts : 4
    Windows 10
    Thread Starter
       #7

    Macboatmaster said:
    Further to the above
    this is the cmd
    DISM /Online /Cleanup-image /Restorehealth

    Are you runing it from a cmd prompt with admin rights
    If so the cmd prompt window will be headed
    Administrator - Command Prompt

    If not it will be headed Command Prompt without thw word Administrator
    To open an admin cmd prompt
    type
    cmd
    in search bar when it appears above as Command Prompt - App
    right click and click run as admin.
    I am indeed trying all the commands on an elevated command prompt

    - - - Updated - - -

    Macboatmaster said:
    Further to the above are you using dism on the windows 10
    I presume there is no chance you are trying dism on another Windows OS
    Or indeed on a WinPE as against the installed 10 shown on your spec
    https://docs.microsoft.com/en-us/win...rted-platforms
    I have only Windows 10 which I intend to repair. I do not know how to repair windows 10 using windows pe. I am not sure whether I have windows pe
      My Computer

  8. Macboatmaster's Avatar
    Posts : 1,372
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #8

    I think it best if you send me thhe file from the V2 collector
    BSOD - Posting Instructions

    Please attach it to your post
    as per this in the link for the V2 collector instructions
    Upload the zip file directly into your post.
    https://www.tenforums.com/tutorials/...en-forums.html

    The log will have many details that may assist me to solve your problem
      My Computer


 

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