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Hi, forgive the very obvious question- how are you trying to do this?
Assuming you are using Backup and Restore (Windows 7) then as has been said many times, using this is not advised being a legacy and unmaintained feature. MS itself recommends the use of 3rd party tools.
The disk imaging program endlessly recommended by many here is Macrium Reflect (free/paid). Others include e.g. Aomei Backupper.
History: (so often omitted by posters):
- have you been able to do this successfully before?
- when was the last time?
Windows build number: the forum prompted you (twice) -
If VSS is not working, you will not be able to create a System Restore point. Please advise what happens when you try that.
VSS repair options:
a. Macrium reflect includes a VSS repair option from its GUI.
b. Tweaking.com's free repair tool includes a VSS repair option.
Thank you for your help I will try Aomei Backupper. Might come back for help on using this product
Note there is the option of using the bootable disk of these products, avoiding the VSS issue, however, I suggest you look into fixing that and running some other basic checks.
Hello @JonJon,
Just to add a bit more information to the above . . .
It is common knowledge that most of the time you canNOT
trust ANY of the MS built-in Backup or Image facilities because they just doNOT
work. The System Imaging facility is a deprecated feature which isNO
longer being developed or updated [ it used the same executables in every version of W10 ]. EvenMS
say that the built-in System Imaging facility shouldNOT
be used . . .
System Image Backup (SIB) Solution
We recommend that users use full-disk backup solutions from other vendors.
SOURCE: > Features Removed or Deprecated in Windows 10
I hope this helps.