Can't Restore from System Image

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  1.    #1

    Can't Restore from System Image


    I created a system image on a Seagate external hard drive using Windows 10 Home, and I created a restore disc for booting with an external BUFFALO DVD drive connected to a USB port. I went into the UEFI and set my BUFFALO drive as the first drive to be used for booting at power up or reset. When I restarted the computer, a message appeared saying "Press any key to boot from CD or DVD". I pressed a key. After a few minutes, the following screen appeared:
    Can't Restore from System Image-keyboard-layout.jpg
    I used the down-arrow key to select US and hit enter. Then the following screen appeared:
    Can't Restore from System Image-boot-option.jpg
    I used the down-arrow key to select "Choose Device" and hit enter. Then the following screen appeared:
    Can't Restore from System Image-drive-option.jpg
    This screen gave me only two options: (1) Boot with the BUFFALO optical drive, and (2) Boot with the Solid State Drive which the HP Spectre x360 has (instead of a real hard drive). When I used the down arrow to select the BUFFALO optical drive, the screen that asks for the desired keyboard layout reappeared. When I selected US and hit enter, the screen that asks for a booting option reappeared. When I selected "Choose Device" and hit enter, the screen that gave me the option to boot with either my BUFFALO optical drive or the Solid State Drive reappeared. I found I could keep going around in circles like this, without ever having an opportunity to restore the computer with a system image I had created earlier. Has anybody seen this happen? Has anybody been able to get out of this loop and proceed to restore from a system image that had been created earlier? Any help will be greatly appreciated.
      My Computer


  2. Posts : 4
    windows 10
       #2

    Same thing has happened to me also. I have not found any solutions yet
      My Computer

  3.    #3

    Thanks seeking for your reply. Were you using an HP computer or something else? I am guessing this is Windows 10 problem, not an HP problem. Do you agree?
      My Computer


  4. Posts : 2,790
    Linux Mint 20.1 Win10Prox64
       #4

    The Recovery DVD is only used to boot into the Windows Recovery Environment which it did.
    With the external HD connected.
    You need to select Troubleshoot->Advanced->System Image Recovery
    If the program does not find the backup then browse to the external HD
      My Computer


  5. Posts : 1,625
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       #5

    Be aware that the system image may only restore if the drive configuration is exactly the same as when the image was taken, so the USB optical drive may cause issues there.
      My Computer

  6.    #6

    Thanks topgundcp. I can browse my external hard drive and see that the system image is there. I can't find the exact path you suggested, but I can go to Control Panel -> All Control Panel Items -> Recovery, and I see a list of "advanced recovery tools". None of the tools relate to system images.
      My Computer

  7.    #7

    Thanks Boozad. The drive configuration (booting order) was exactly the same as it was the last time I created a system image.
      My Computer


  8. Posts : 2,790
    Linux Mint 20.1 Win10Prox64
       #8

    wjogrady said:
    Thanks topgundcp. I can browse my external hard drive and see that the system image is there. I can't find the exact path you suggested, but I can go to Control Panel -> All Control Panel Items -> Recovery, and I see a list of "advanced recovery tools". None of the tools relate to system images.
    When you boot from DVD. From the second screen shot of your post, you would select "Troubleshoot" instead of "Use A device"
      My Computer


  9. Posts : 4
    windows 10
       #9

    Mine is Notion Ink Tablet 10.1 inch display with windows home single language edition. I tried many things but not able to know what is the exact cause. I had backed up my system image to WD Elements 2 TB. My tablet is able to read the external disk and access it and even we can select it in the bios. I suspect one may to choose the correct keyboard.
      My Computer

  10.    #10

    Restoring Windows 10 from System Image


    topgundcp said:
    When you boot from DVD. From the second screen shot of your post, you would select "Troubleshoot" instead of "Use A device"
    Thanks topgundcp. Excellent suggestion!:) I selected "Troubleshoot" from the second screenshot of my original post, and I saw the following screen:
    Can't Restore from System Image-troubleshoot.jpg
    I used the down-arrow key to select "Advanced options", and I hit enter. Then I saw the following screen:
    Can't Restore from System Image-advanced-options.jpg
    I used the down-arrow key to select "System Image Recovery", and I hit enter. Then I saw the following screen:
    Can't Restore from System Image-system-image-recovery.jpg
    I used the down-arrow key to select the only option which was "Windows 10", and I hit enter. Then I saw the following screen:
    Can't Restore from System Image-select-system-image.jpg
    This screen showed the location, date and time of my most-recent system image, and it gave me opportunity to restore my computer with that image. At this time I canceled the procedure because my computer is brand new, and a I did not need to restore it with the system image. I just wanted to know that restoring it with an image would be possible. I think it is safe to assume that restoring with an image would work.

    As you suggested in your first reply, it is logical that I kept going around in circles when I selected "Use a device" in the "Choose an option" screen. I don't think I would have had any difficulty if the "Troubleshoot" option in the "Choose an option" screen were called something else like "Recovery options."

    Again, thanks for your help. Much appreciated.:)
      My Computer


 

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