Can't Restore from System Image

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  1.    #11

    seking said:
    Mine is Notion Ink Tablet 10.1 inch display with windows home single language edition. I tried many things but not able to know what is the exact cause. I had backed up my system image to WD Elements 2 TB. My tablet is able to read the external disk and access it and even we can select it in the bios. I suspect one may to choose the correct keyboard.
    Thanks seking. After following advice from topgundcp, I am convinced that our problem was not the fault of my HP computer or your Notion Ink tablet. The problem was that the second screenshot in my original post gave me the option to select "Troubleshoot" before I knew I had trouble. Instead, of selecting "Troubleshoot" I selected "Chose a device". This was a mistake, and I kept going around in circles. I hope topgundcp's solution works for you.
      My Computer

  2. Posts : 2
    Windows 10 64-bit

    wjogrady said:
    Thanks topgundcp. Excellent suggestion!:) I selected "Troubleshoot" from the second screenshot of my original post, and I saw the following screen:
    Attachment 32948
    I used the down-arrow key to select "Advanced options", and I hit enter. Then I saw the following screen:
    Attachment 32949
    I used the down-arrow key to select "System Image Recovery", and I hit enter. Then I saw the following screen:
    Attachment 32950
    I used the down-arrow key to select the only option which was "Windows 10", and I hit enter. Then I saw the following screen:
    Attachment 32951
    This screen showed the location, date and time of my most-recent system image, and it gave me opportunity to restore my computer with that image. At this time I canceled the procedure because my computer is brand new, and a I did not need to restore it with the system image. I just wanted to know that restoring it with an image would be possible. I think it is safe to assume that restoring with an image would work.

    As you suggested in your first reply, it is logical that I kept going around in circles when I selected "Use a device" in the "Choose an option" screen. I don't think I would have had any difficulty if the "Troubleshoot" option in the "Choose an option" screen were called something else like "Recovery options."

    Again, thanks for your help. Much appreciated.:)

    Sorry for resurrecting this old thread, but I am actually trying to restore a Windows Image Backup and I did get to that final screen but once you click next, you are prompted to create a system repair disc.

    The problem is that the spectre x360 doesn't have a disc slot so it keeps saying that "Windows did not find a CD/DVD burner", to connect one and then try again.

    Any solutions for this?

    The screen looks like this

      My Computer

  3. Posts : 2

    Hi everybody! I realize this is a recurrent problem in W10?! I came across this snag yesterday and there doesn't seem to be anybody who can answer it properly, not even in Microsoft's forum! Yes you can Reach Boot Options Menu through a recovery DVD. You can also reach it in other ways explained in this link: However there is no answer why you can't reach it through Windows Control Panel. I could before, but after an update or whatever it was, it suddenly was impossible. I was in live chat with microsoft support and they gave me an "in-place upgrade" that "should fix everything. Promise!". So I installed it. The problem didn't disappear at all! Well I guess it's just something one has to accept. However the other reason I contacted support was that my HDMI cable connection didn't find my tv-screen AS WELL! so I couldn't extend the display to it. This problem was partly helped by the "in-place upgrade" (I think?). The strange thing is that I can't extend the screen through Windows Settings or Intel Graphic Settings, as I could before! I have to pull the HDMI-cable from my computer and put it back in again, sometimes three or four times to make it work. Either there are some bugs in the Microsoft updates or in my DELL computer support updates. I don't know but the least you could possibly ask for is that the basic functions in Windows should work!
      My Computer


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