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@join, I suspect that would like to save your data if possible before doing a clean install. Is that the case?
Just to add, getting infections brings to mind rootkits, if doing a fully clean install I use a program to wipe all the partitions from a drive, put it back to its as-shipped condition.
https://docs.microsoft.com/en-us/win...otkits-malware
Yes, I moved all files to a USB drive for backup, I suspect that they would bring the virus back, and the bootable USB media was the same because I downloaded the ISO file from the infected PC
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I did not wipe all the partitions before doing it, but I followed this instruction during the installation: Delete all partitions/volumes on the Drive # (ex: Drive 0) that you want to install Windows 10 with UEFI on until that Drive # shows as unallocated space.
Before I decided to do a clean install, I have tried to run a lot of antivirus apps and online too. They could find some small threads, but never the serious ones
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Not much apps, I keep them because I am lazy to download again. They are free software like VLC player, extreme download manager.... I know pirated software makes a hole in the system, and can let the PC get virus easy, but they are not serious thread and can be found by antivirus software. Remote access backdoors have to be implanted directly in person, all antivirus software cannot recognize them because they are like system files.
Gals, Guys, would VirusTotal be helpful to the OP? Of course, OP would have to send files in small clumps?
The OP seems to be elevating backdoors to some sort of god tier virus, although they are difficult to detect and remove, decent modern anti-virus engines can sort them out.
Maybe read this : What is a Backdoor and How to Protect Against it
Another option as someone has already suggested is to start a dialogue with bleepingcomputer.com for advice and help.
It is unfortunate that the OP is in this situation and I hope they can sort it out, but also maybe the OP could do some self education in how to avoid such situations in the first place.
Not putting all the blame here on the OP but computer systems, especially running Windows, are under constant threat of infection mainly due to the operators interaction with online assets, changing your behaviour while online combined with some decent self education can drastically reduce the chance of infection.