Macrium right click image>Restore brings up create image dialog

  1. LTSnow's Avatar
    Posts : 27
    Windows 10 Home v21H1 OS Build 19043.1052
       #1

    Macrium right click image>Restore brings up create image dialog


    When I right click on an image to restore and select the restore option the create image dialog window comes up rather than the restore window. This only happens the first time you do it. If you close the window and do it again the correct restore dialog window appears. This is new behavior in the last few days. It always worked the first time before.
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  2. Ghot's Avatar
    Posts : 10,735
    Win 10 Home 10.0.19043.1055 (x64) [21H1]
       #2

    LTSnow said:
    When I right click on an image to restore and select the restore option the create image dialog window comes up rather than the restore window. This only happens the first time you do it. If you close the window and do it again the correct restore dialog window appears. This is new behavior in the last few days. It always worked the first time before.


    If it just started in the past few days... I would just re-install Macrium Reflect and see if that solves the problem.
    Although I use the paid version, I just checked and right clicking and choosing Restore... brings up the Restore Windows for me.
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  3. Bree's Avatar
    Posts : 19,644
    10 Home x64 (21H1) (10 Pro on 2nd pc)
       #3

    I have more machines than I have licences, so I have Free on few of them, all machines are on the current v7.3.5854. My Free version also brings up the restore dialog the first time I tried.

    Note that when you choose to restore an image when right-clicking on it, then first Macrium opens as normal at the Backup tab, then the restore window pops up on top of that as a second window. It's this second step that seems to be failing for you.


    Reinstalling is a very good suggestion. All your settings and backup definitions will be retained.
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  4. LTSnow's Avatar
    Posts : 27
    Windows 10 Home v21H1 OS Build 19043.1052
    Thread Starter
       #4

    Bree said:
    I have more machines than I have licences, so I have Free on few of them, all machines are on the current v7.3.5854. My Free version also brings up the restore dialog the first time I tried.

    Note that when you choose to restore an image when right-clicking on it, then first Macrium opens as normal at the Backup tab, then the restore window pops up on top of that as a second window. It's this second step that seems to be failing for you.


    Reinstalling is a very good suggestion. All your settings and backup definitions will be retained.
    That is exactly right. First the backup window appears and then the restore window is supposed to be on top, but when I first launch it the second window doesn't pop up. All subsequent launchings work as expected. Strange. I did reinstall it, but to no avail. I guess it must be some anomaly with windows. Anyway, it's really no big deal because Macrium functions fine. Thanks to both of you for taking the time to answer my question.
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