System Restore - 'Turn on System Restore' is Greyed Out

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  1. ArthurDent's Avatar
    Posts : 235
    Windows 10 Pro (x64) 20H2 (OS Build 19042.630)
       #1

    System Restore - 'Turn on System Restore' is Greyed Out


    Hi folks, a couple of wierd problems...

    First, pc is not going to sleep when button pressed. It was doing so until the last couple of days which prompted me to run sfc/ scannow. Sfc found some file corruptions and repaired them. This didn't fix the issue however.

    So, I thought about doing a System Restore (which brings me to the second problem).

    System Restore is turned off!

    System Restore - 'Turn on System Restore' is Greyed Out-system-restore-turned-off.jpg

    When I go to configure System Restore only to find that when I go to System Properties > System Protection Tab and click on 'Configure' :

    System Restore - 'Turn on System Restore' is Greyed Out-system-protection-off.jpg

    The 'Turn on System Protection' option under 'Restore Settings' is greyed out. It cannot be clicked on.

    System Restore - 'Turn on System Restore' is Greyed Out-system-restore-settings.jpg

    So, I ran GPEDIT.msc, navigated to Computer Configuration --> Administrative Templates --> System --> System Restore and I looked for a setting which said “Turn Off System Restore”.

    I double-clicked this and selected “Disabled”.

    System Restore - 'Turn on System Restore' is Greyed Out-system-restore-group-policysettings.jpg

    System restore is still greyed out.

    Ran regedit.exe looking for the following key:

    HKEY_LOCAL_MACHINE \ Software \ Policies \ Microsoft \ Windows NT \ SystemRestore.

    so that I could delete the values in DisableConfig and DisableSR

    However, the key did not exist :

    System Restore - 'Turn on System Restore' is Greyed Out-regedit-syetem-restore-settings.jpg

    Do I have to create the keys and then set their values to zero??

    So, any ideas about how to (a) Get System Restore up and running and (b) sort out the sleep problem (I'll take answers on the System Restore issue first if I may).

    PC spec is as per listed under 'System One' in 'My Computers'. OS was a clean install of Windows 10 Pro.

    Thanks in anticipation,

    Art

    Update:

    Tried to run %windir%\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation from an elevated Command Prompt after checking that Volume Shadow Copy was running

    System Restore - 'Turn on System Restore' is Greyed Out-services-volume-shadow-copy-settings.jpg

    but got the following error:

    System Restore - 'Turn on System Restore' is Greyed Out-rundll-error.jpg

    Still stuck.
      My Computers

  2. Bree's Avatar
    Posts : 19,723
    10 Home x64 (21H1) (10 Pro on 2nd pc)
       #2

    ArthurDent said:
    So, I ran GPEDIT.msc, navigated to Computer Configuration --> Administrative Templates --> System --> System Restore and I looked for a setting which said “Turn Off System Restore”.

    I double-clicked this and selected “Disabled”.
    Try setting it to 'Not Configured'. Doing so will delete all the keys this policy uses. Restart then see if that helps.....
      My Computers

  3. ArthurDent's Avatar
    Posts : 235
    Windows 10 Pro (x64) 20H2 (OS Build 19042.630)
    Thread Starter
       #3

    Bree said:
    Try setting it to 'Not Configured'. Doing so will delete all the keys this policy uses. Restart then see if that helps.....
    Hi Bree, thanks for the quick reply.

    System Restore was already set to 'Not Configured' in the Group Policy Editor.

    Have updated the original post with something else I've tried.

    UPDATE:

    Okay - tried restarting pc (which it did okay as recently as a couple of hours ago) but it hung again whilst restarting (just like it does when going to sleep).

    Restart didn't fix the System Restore issue either!

    Art
      My Computers

  4. dalchina's Avatar
    Posts : 31,326
    Win 10 Pro (1903)
       #4


    System Restore - 'Turn on System Restore' is Greyed Out-1.png
    You might try the above - see
    https://answers.microsoft.com/en-us/...5-381aed553b92

    Note: Volume Shadow Copy service is Manual on mine
      My Computers

  5. ArthurDent's Avatar
    Posts : 235
    Windows 10 Pro (x64) 20H2 (OS Build 19042.630)
    Thread Starter
       #5

    dalchina said:
    You might try the above - see
    https://answers.microsoft.com/en-us/...5-381aed553b92

    Note: Volume Shadow Copy service is Manual on mine
    Hi dalchina

    Already looked at that.

    System Restore - 'Turn on System Restore' is Greyed Out-tenforums.jpg

    It is the last part of that link that is proably most appropriate however as under HKLM\SOFTWARE\Policies\Microsoft\Windows NT there is NO System Restore stub (so these keys can't be deleted)

    As far as adding "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SPP\Clients" /v " {09F7EDC5-294E-4180-AF6A-FB0E6A0E9513}" /t REG_MULTI_SZ /d "1" /f

    do I need to enter all of the above (including the {09F7EDC5-294E-4180-AF6A-FB0E6A0E9513}" /t REG_MULTI_SZ /d "1" /f part) and is it entered EXACTLY as shown aboe (including all the quotes & spaces)?

    Art
      My Computers

  6. dalchina's Avatar
    Posts : 31,326
    Win 10 Pro (1903)
       #6

    Copy and paste each command in turn from the article (rather than typing them) and run each from an admin command prompt.

    Suggest taking due precautions when running scripts from an arbitrary source, making sure you have a way to reverse them or recover from their effect.
      My Computers

  7. Bree's Avatar
    Posts : 19,723
    10 Home x64 (21H1) (10 Pro on 2nd pc)
       #7

    ArthurDent said:
    Hi Bree, thanks for the quick reply.
    System Restore was already set to 'Not Configured' in the Group Policy Editor.
    In that case, first enable it, the set it back to 'Not Configured'. If something else has set the registry settings then it may not necessarily show up as 'enabled' in gpedit, as this member just found out.
      My Computers

  8. ArthurDent's Avatar
    Posts : 235
    Windows 10 Pro (x64) 20H2 (OS Build 19042.630)
    Thread Starter
       #8

    Thanks Bree

    Okay, that's odd.

    Went into GPEDIT.msc, --> Computer Configuration --> Administrative Templates --> System --> System Restore.

    “Turn Off System Restore” was 'Disabled'. Set it to 'Enabled' and then back to 'Disabled' and pc restarted to see if it had any effect.

    UPDATE 1: - Nope - still greyed out!

    If not, will try resetting to 'Not Configured' and will update this post after that.

    UPDATE 2: - Still greyed out.

    Art

    @dalchina

    [Stuff that is in square brackets is for me to find the commands again!

    From answers.microsoft.com (Ben28993's post)

    Link to post: https://answers.microsoft.com ]

    I ran an elevated Command Prompt and entered the first two lines into RegEdit:

    • reg delete "HKLM\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore" /v "DisableSR" /f

    The operation completed successfully

    • reg delete "HKLM\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore" /v "DisableConfig" /f

    ERROR: The system was unable to find the specified registrykey or value

    I haven't yet run the third command:

    • reg add "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SPP\Clients" /v " {09F7EDC5-294E-4180-AF6A-FB0E6A0E9513}" /t REG_MULTI_SZ /d "1" /f

    ... as there was already a key and value here:

    System Restore - 'Turn on System Restore' is Greyed Out-hklm-software-spp-clients.jpg

    Do I simply run that third command to overwrite what is already there??

    Just wondering about the key above this in GPEDIT:

    System Restore - 'Turn on System Restore' is Greyed Out-system-restore-group-policysettings.jpg

    There are three options for 'Turn off Configuration': 'Not Configured', 'Enabled' and 'Disabled'. Would changing the key from 'Not Configured' have any effect?

    Art
    Last edited by ArthurDent; 14 May 2021 at 03:37.
      My Computers

  9. dalchina's Avatar
    Posts : 31,326
    Win 10 Pro (1903)
       #9

    Here's what I think is the original source on tenforums:
    Can't enable System Restore

    The outcome of each command- and whether it is necessary- will depend on what already exists on your system of course.

    This is what I have in those two:
    System Restore - 'Turn on System Restore' is Greyed Out-1.pngSystem Restore - 'Turn on System Restore' is Greyed Out-2.pngSystem Restore - 'Turn on System Restore' is Greyed Out-3.png
    - and as you can see, System Restore is working on mine.

    That's not to say there could be some other problem of course. For example, System Restore depends on VSS. You may need to run a VSS repair. Macrium Reflect includes a utility to do that.
      My Computers

  10. Chrysalis's Avatar
    Posts : 210
    Win 10 1809 LTSC
       #10

    Did you enable it for the C: drive first?
      My Computer


 
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